Jupiters Townsville Hotel & Casino (Townsville, Australia) - Hotel Reviews

Also Known As:: Jupiters Townsville Hotel And Casino; Jupiters Townsville Hotel Townsville; Jupiters Townsville Hotel; Jupiters Hotel Townsville; Jupiters Townsville

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia

Phone Number:

Region: Australia > Queensland > Townsville

Amenities:

Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

#6 Business Hotels in Townsville

#9 Luxury Hotels in Townsville

Price Range: €€

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Jupiters Townsville Hotel & Casino is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville’s award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and Jupiters is a “hot spot” for lifestyle and holidaying in the tropics! ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Travelocity, Tingo, Venere and HotelsClick so you can book your Jupiters Townsville Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Shanearn

Brisbane, Australia

Senior Contributor

47 reviews

30 hotel reviews

Reviews in 29 cities

51 helpful votes

“Pleasant enough”

Reviewed 13 May 2013 NEW

The Townsville Hotel & Casino is holding itself quite well even though the establishment is becoming quite old, when compared to other options in Townsville. The staff are friendly and willing to help. The meals in the Kobe restaurant are a bit disappointing and overpriced. The meals in the Aqua buffet are really poor. Apart from the fresh seafood the... More

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Kasey G

Mackay, Australia

Senior Reviewer

8 reviews

3 hotel reviews

Reviews in 5 cities

“Nice stay”

Reviewed 12 May 2013

We were quickly put thru check in. Room was nice and clean. Dinner at Kobe restaurant was beautiful. And the breakfast buffet was yummy, with heaps of options for all tastes. The cafe in the casino part was cheap, but the meals were great. sign up free to casino rewards and you can get your meals in the casino cheaper.... More

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Dear Kasey G Thank you for your lovely review of Jupiters Townsville. As you can imagine, it is always a pleasure to receive such positive feedback from our valued guests. It is fabulous that you have enjoyed your stay with us, from check in to the comfort of your room. With three restaurants to choose from there is certainly something... More

Scha79

1 review

“Over zealous security”

Reviewed 10 May 2013 via mobile

After a function at the casino I found the security staff to be over zealous and overly physical in their application of entry policy. I would recommend that any traveller looking to enjoy a few drinks before entry to the casino enter them drink as I found the security staff to be overly physical and aggressive.

Dear Scha79 I am disappointed to read that your recent visit to the Casino at Jupiters Townsville has not met with your expectations. It is regretful that your experience on this occasion has left you feeling dissatisfied with the professional conduct of members from our Safety & Security team. As we take all feedback seriously, I would like to extend... More

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MrsMackMooneePonds

Melbourne, Australia

49 reviews

12 hotel reviews

Reviews in 22 cities

16 helpful votes

“Lovely quiet room, Great dinner in Restaurant”

Reviewed 7 May 2013

We took one of the specials for the night, on a Friday night. My husband and out 14 year old son. Plenty of space in the room. Used the gym and had a lovely walk around town the next day. We did wait for a table in Kobe, but it was worth it. Just sat in the bar across the... More

Dear MrsMackMooneePonds This sounds like the perfect weekend away! I am very pleased to read that your family has enjoyed the fantastic facilities that we offer at Jupiters; I do hope you had the opportunity to enjoy time in the sauna or a relaxing massage. We are certainly spoilt by our location with picturesque views to Magnetic Island and the... More

Terri S

Peregian Beach

Contributor

16 reviews

11 hotel reviews

Reviews in 13 cities

5 helpful votes

“Nice Rooms”

All the rooms have been refurbished and are very nice and spacious. The pool area is good but very quiet and doesn't seem like they ever have much going on but if you want to hang out by the pool in the peace and quiet it's perfect. Front desk service is always very average and extremely slow. Doesn't matter how... More

Dear Terri S At Jupiters Townsville we are very happy with the results of our recent refurbishments of our Deluxe and Executive accommodation level. We have received a lot of positive feedback similar to that of your own. Our pool area, surrounded by beautiful gardens, certainly offers the perfect place to relax, in or out of the pool. Beautiful views... More

Steve B

9 reviews

4 hotel reviews

Reviews in 4 cities

“Excellent room, excellent veiw”

Reviewed 27 April 2013

After reading some comments about the rooms I had some reservations, I was booked into the executive rooms, level 17, great room, very modern, great veiw, great value, looking forward to going back soon.

See 5 more reviews by Steve B for Townsville

Dear Steve B Thank you for taking the time to review Jupiters Townsville on Trip Advisor. It is very pleasing to read that your stay in our Executive accommodation has exceeded your expectations in every way. The views to either Magnetic Island or the Marina are certainly spectacular from the Executive levels. Thank you once again for your thoughtful comments... More

wizard60

20 hotel reviews

Reviews in 23 cities

38 helpful votes

“Great place, good price.”

Reviewed 21 April 2013

Travelled to Townsville for work and stayed he for 2 night over a week end, at reception we were met by a lovely young lass named Meagan who went out of her way to make us feel welcome and was very happy to have a chat and joke with us. I was surprised that the room was a fresh and... More

See 7 more reviews by wizard60 for Townsville

Dear Wizard60 It has been a pleasure reading your fantastic review of Jupiters Townsville on Trip Advisor. Thank you for taking the time to offer an insight into your stay with us on your recent business trip. It is rewarding to read your mention of Meagan’s exceptional service, be assured I have forwarded this to our management team for recognition... More

Carly O

Perth

20 reviews

Reviews in 7 cities

3 helpful votes

“Not too bad...”

Reviewed 13 April 2013 via mobile

We stayed for a few nights at jupiters and found it to be quite comfortable. Only thing was room service finishes at 10pm so if you like a late night snack, don't stay here! It is also a bit of a walk into town. Was very clean and staff were great.

Dear Carly O Thank you for your recent review of Jupiters Townsville on Trip Advisor. With beautiful views to Magnetic Island and the Marina we are certainly spoilt by our surroundings. Although located a short distance from the CBD, we have close enjoyment of The Strand, Townsville’s iconic beachfront promenade, and are within walking distance to the ferry terminal accessing... More

2Eliza_12

30 reviews

Reviews in 11 cities

9 helpful votes

“Great”

Reviewed 12 April 2013

Recently stopped here on a road trip to cairns and took advantage of teh upgrade option. renovated room was very pleasant and the hotel is looking good after a refit. (It was looking tired on my last stay 2 years ago). Decor was great...love the new bathroom and modern artwork. had room service which was plenty to eat and well... More

Dear 2Eliza_12 Thank you for your wonderful words of appraisal. It is reassuring that our recent refurbishment of our Deluxe and Executive accommodation provided a perfect night in. Our team at Jupiters Townsville is committed to ensuring that our guests receive the highest quality of service, therefore it is very pleasing to receive such positive feedback. Thank you for taking... More

xxMegzixx

Surfers Paradise, Australia

Reviewer

4 reviews

Reviews in 3 cities

“Great Hotel, Reasonable price”

Reviewed 10 April 2013

Great hotel, tiny rooms though for the price. Good Service. housekeeping staff not very friendly but reception more than helpful. Had a few problems with the lock on the door, the swipe keys never seemed to work properly. Resteraunt great, the garlic pizza rocks. Casino is abit poor, not much variety at all.

Dear xxMegzixx Thank you for taking the time to review Jupiters Townsville on Trip Advisor. It is disappointing to hear that your expectations were not completely satisfied during your stay with us at Juptiers. I have forwarded your feedback to the respective management teams as it is important that we are able meet the expectations of our future guests. It... More

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Jupiters Townsville Hotel & Casino Reviews, Townsville

Jupiters Townsville Hotel & Casino

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