Australis Sovereign Hotel (Surfers Paradise, Gold Coast, Australia) - Hotel Reviews

Address: 138 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia

Region: Australia > Queensland > Gold Coast > Surfers Paradise

Amenities:

Business Centre Fitness Centre Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#24 Luxury Hotels in Surfers Paradise

Price Range: €€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Gold Coast is a vibrant destination with endless sandy beaches located only 50 minutes drive south of Brisbane. The area offers sensational shopping, restaurants, nightlife, adventure parks and water based activities.Australis Sovereign is located minutes away from the beach and the buzzing town centre. For the outdoor and golf enthusiasts, the scenic hinterland and premier golf courses are close by. Australis Sovereign provides the perfect place to simply arrive, relax and unwind in a resort environment, whilst enjoying the excitement of the Gold Coast at your doorstep.Flavours Brasserie flows onto the terrace overlooking the pool area, creating a great atmosphere for breakfast, lunch and dinner. You can also enjoy an alfresco style lunch at The Pool Terrace or choose to dine in the comfort of your room with room service available 24 hours a day.Visit the tour desk to ensure you have all the information available to introduce you to the many delights the Gold Coast has to offer. ... more less

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Also Known As:: Australis Sovereign Surfers Paradise; Surfers Paradise Australis Sovereign; Australis Sovereign Hotel Surfers Paradise, Gold Coast, Australia

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248 reviews from our community

See which rooms travellers prefer - 41 traveller tips

smiles4yoo

Port douglas

Senior Reviewer

7 reviews

4 hotel reviews

Reviews in 6 cities

3 helpful votes

“Just because your offer a cheap deal shouldn't equal bad service”

Reviewed 21 May 2013 NEW

We booked the secret deal on wotif and stayed for 4 nights over the long weekend. On the last day we had a service and my partners pyjama bottoms were missing.We would normally not bother however these were brand new & expensive european pyjamas.We reported these missing to reception that night and upon check out the next day we spoke... More

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Dear Guest, Thank you for taking the time to provide your feedback of our hotel. At Australis Sovereign Hotel we pride ourselves on delivering great value for money and excellent customer service. I am very sorry that you did not feel we lived up to those aims. We wish to assure you that we have investigated and searched our lost... More

Paul J

Brisbane, Queensland, Australia

2 reviews

Reviews in 2 cities

“recent stay”

Reviewed 7 May 2013

we have stayed here 4 times. The last time we were a little disappointed. The Australis is just away from the main beaches and shops but that isn't an issue. The rooms are certainly fine and clean. But we learned this time by accident (wasn't highlighted by the young lady checking us in) that parking now is valet and there... More

Was this review helpful? Yes 1

Dear Guest, Thank you for your review of Australis Sovereign Hotel. We are thrilled that you continue to stay with us at the hotel, however we are disappointed to hear that you experienced some issues on your last stay. With regards to the valet car parking, we have recently introduced this service and we apologise that you were not made... More

Ian M

Adelaide, South Australia, Australia

1 review

“Well placed and friendly Hotel”

Reviewed 30 April 2013

We stayed at the Australis Sovereign for a week as part of The Holiday Club and then for another 2 days in the hotel.From the moment I booked in (early) the staff were friendly and happy to be of service.The room,which was a 2 bedroom suite was comfortable and clean.Room service was quick and easy and the valet parking (included... More

Dear Guest, Thank you for taking the time to provide your review of Australis Sovereign Hotel. We are delighted to hear that you had a lovely stay at the hotel and we look forward to welcoming you back to the hotel in the near future. I will be sure to pass on the positive comments to my team. Kind regards,... More

Brett_Massoud

Noosa, Australia

10 reviews

9 hotel reviews

Reviews in 8 cities

15 helpful votes

“You (usually) get what you pay for but this was a surprise.”

Reviewed 8 April 2013

When I booked this hotel for around $90 a night as a wotif.com mystery deal, I expected to be put into one of those run down old apartment blocks that are being demolished one by one in Surfers Paradise. Instead I found a spotlessly clean nice bright reception, a friendly welcome, nice public areas with a restaurant, and heaps of... More

Dear Guest, Thank you for your positive review of Australis Sovereign Hotel. At Australis Sovereign Hotel we pride ourselves on providing excellence in customer service, and great value for money. We are very happy that you have found this to be your experience of the hotel. Kind regards, Rachel Condell More

Jake G

Melbourne, Australia

8 reviews

Reviews in 3 cities

“Clean, comfortable, decor outdated.”

Reviewed 25 March 2013

I stayed at the Australis Sovereign while attending a conference held next door at the Marriott; my three night stay was uneventful. An older hotel, my room was large with a separated living/bedroom area and large balcony. Friendly staff even going so far as to procure an apple for my collegue and a good location make this hotel is very... More

Dear Guest, Thank you for your recent feedback on Australis Sovereign Hotel. With you valuable feedback we are able to improve the hotel. At Australis Sovereign Hotel we pride ourselves on providing excellence in customer service, and great value for money and we are delighted to hear that you found your stay to be clean and comfortable. We look forward... More

Sh0na55

Invercargill, New Zealand

“Enjoyed our stay”

Reviewed 15 March 2013

After reading some previous reviews I was slightly apprehensive about our stay. The staff were very friendly and helpful. We had a one bedroom unit with fold out sofa sleeper in the lounge. We were in the North wing and faced west, which was away from the street noise and sheltered from the strong easterly wind. There are a lot... More

Dear Guest, Thank you for taking the time to provide your valuable review of Australis Sovereign Hotel. We are so glad you had positive experience at the hotel. Fortunately, the road works on Ferny Avenue are nearly complete and upon their completion will provide the infrastructure for the light rail service. Kind regards, Rachel Condell More

shortbutsweet91

Sheffield, United Kingdom

Senior Contributor

22 reviews

5 hotel reviews

Reviews in 9 cities

8 helpful votes

“Good location”

Reviewed 14 March 2013

We stayed here for a week in february and we found it to be a nice little base for what we needed. The beds were so comfy and we loved our little balcony (partial sea view, obscured by a few other hotel block buildings.) The pool and jacuzzi were small, but adequate for the size of the hotel, they were... More

Dear Guest, Thank you for your review of Australis Sovereign Hotel. We are so happy to hear you enjoyed your stay and found the hotel's location to be convenient. Kind regards, Rachel Condell More

JETTWAY

auckland

Contributor

19 reviews

Reviews in 11 cities

“Helpful staff but average facilities”

Reviewed 25 February 2013

My family of 6 with three adults and three children age 8, 6 & 5 stayed for a week in a two bedroom apartment as part of holiday club membership. Location is close to the beach and a decent 10-15 minute walk to main city centre. It was also next to Paradise Resort which has an ice skating rink for... More

Was this review helpful? Yes 2

Dear Guest, Thank you for taking the time to provide your valuable review of Australis Sovereign Hotel. We are very happy to hear that you did in enjoy some aspects of your stay including our friendly staff. We apologise that you were under the impression that the room would have an oven and cleaning equipment. As our rooms are not... More

Traveller0968

Sydney

6 reviews

Reviews in 5 cities

6 helpful votes

“Great Location”

Reviewed 24 February 2013

I was at Australis Sovereign for business and found it to be very convenient for my business needs. Also, the relaxed atmosphere of the bar area and the pool was a great way to unwind after a hard day on the road. The room had a kitchenette and there was a door that separated the bedroom and the living area.... More

Dear Guest, Thank you for taking the time to write your valuable review of Australis Sovereign Hotel. We are delighted to hear that your requirements during your stay for business were meet and that you found your Spa Suite to be spacious and relaxing. We look forward to seeing you at Australis Sovereign Hotel again. Kind regards, Rachel Condell More

Emilee R

Braybrook, Australia

1 helpful vote

“Very friendly staff”

Reviewed 20 February 2013

My partner and I had an amazing stay at australis, it was a pleasure to actually have good service for once. The room was so nice with a great view. Everything was in walking distance from the hotel. Would recommend australis to every

Dear Guest, Thank you for your positive review of Australis Sovereign Hotel. We are thrilled to hear you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards, Rachel Condell More

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Australis Sovereign Hotel Reviews, Surfers Paradise, Gold Coast, Australia

Australis Sovereign Hotel

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