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All 76 Surfers Paradise hotels

Surfers Paradise Marriott Resort & Spa

5.0 of 5
158 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
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639 reviews from our community

Traveller rating
    353
    179
    61
    22
    24
See reviews for
Families
221
 
Couples
195
 
Solo
27
 
Business
87
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

I wouldnt call this a five star hotel. The price may be but thats all. Didnt get room cleaned till 3.15pm wanted to get in and have a shower and get changed had to find the girls and asked could they please do my room so i could get ready. Staff were pleasant. We had breakfast brought to the room... More

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Singapore, Singapore
1 review
2 of 5 stars Reviewed 8 June 2013

I would go for a service apartment anytime. Believe the rating is rigged. Understand that the hotel was renovated a few years ago but could not understand why after spending couple of millions, the toilets didn't go through the process and it looks either a retro 80s or the 90s kind of hotel bathroom. Housekeeping definitely needs retrofitting. The water... More

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Marriott S, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review
11 June 2013

As a team, we are very disappointed to hear that you did not enjoy your recent stay at the Surfers Paradise Marriott Resort & Spa. The resort was refurbished in October 2011 and as a five star property, we pride ourselves on providing exceptional service and five star facilities for all of our guests however it seems that on this... More

Sydney, Australia
Top Contributor
60 reviews 60 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 8 June 2013

This is a classy and lovely 5 star hotel. I was just a bit surprised and can't simply forget how the Front desk check in staff really insisted that we upgrade to an executive suite for a discounted price. She's trying her persuasive and sales strategy,but i knew the prices of some other 5 star hotels and resort in the... More

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See 2 more reviews by maganda0411 for Surfers Paradise
Marriott S, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review
10 June 2013

We really appreciate you taking the time to tell us about your experience when staying at our Resort recently and thank you for your kind words. While our Front Office associates always like to give our guests the option of upgrading to another superior room category upon check in, I do apologize for the way in which this was communicated... More

Cincinnati, Ohio
Top Contributor
124 reviews 124 reviews
33 hotel reviews
Reviews in 59 cities Reviews in 59 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 June 2013 via mobile

My husband and I were here for vacation. First let me say every employee at this hotel was very nice. I had requested a bottle of champagne online and we got a tasty chilled bottle of Australian champagne with a beautiful tray of fresh fruit and cheese. Our room faced the ocean and the pool. Best room we've had and... More

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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 June 2013

What a lovely hotel to stay for a romantic getaway. The rooms a spacious and clean. The Pool area is amazing very relaxing. the staff are very friendly. Short stroll from the beach and shops. The restaurants are a little expensive but there a plenty of places to eat close by if strapped for cash.

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2 reviews
4 of 5 stars Reviewed 5 June 2013 via mobile

I've stayed at the Marriott 3 times now. I love the lagoon and waterfall and the cave with spa and waterslide. Its beautiful. The day spa is fabulous I had a hot stone massage and a facial. Great service. The hotel staff are really friendly and helpful. Suggested improvements - free wifi in guest rooms not just in the lobby... More

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garden city
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 June 2013

Here on business and very impressed wi the facilities. How cool to have a faux salt water lagoon with fish and rental snorkeling gear. I thought initially that this was probably a "kid" thing but quickly realized that more adults were drawn to the idea. Beautiful grounds and water park leaves me wondering why lots of other hotels haven't installed... More

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Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 June 2013 via mobile

Stayed for one night over weekend with husband. Service in all parts was excellent. Room was quite warm overnight as the air con is fixed at 20 degrees at the lowest temp. There isn't a fan and to have the balcony door open was noisy. Breakfast was very overpriced for what we saw and wanted, so ventured out to local... More

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Marriott S, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review
4 June 2013

It is nice to hear that you enjoyed your experience at the Surfers Paradise Marriott Resort & Spa and were able to get away for a relaxing break. Our breakfast buffet offered in Citrique is $36.00 per person Monday - Saturday and $39.00 on Sundays however there is also an a la carte menu option available in the restaurant which... More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 May 2013

I have stayed at the Marriott many times over the years and always look forward to returning.sometimes there has been a few problems with minor things like door keys not working properly, but management has always made amends for the inconvenience with nice gestures such as a bucket of Corona beers. The Japanese teppanyaki restaurant Benihanas is awesome, although expensive.... More

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Marriott S, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this review
3 June 2013

We truly appreciate your loyalty to Marriott over the years and thank you for your support of the Surfers Paradise Marriott Resort & Spa. While there are always areas where as a team we can improve, we are extremely committed to ensuring all of our guests have a fantastic experience while at our resort and leave with a positive impression... More

Hyderabad, India
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 28 May 2013

Close to the Northern end and convenient for those going to the theme parks, the hotel is located on the main highway. Although there is road works going on for the train line to Brisbane, one can hardly feel there is something going on. Excellent buffet breakfast, spacious rooms with views of the ocean. Even the Hinterland views from the... More

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Additional Information about Surfers Paradise Marriott Resort & Spa

Also Known As:
Surfers Paradise Marriott Hotel
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Hotel Surfers Paradise
Marriott Surfers Paradise Hotel
Marriott Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort & Spa Gold Coast, Australia
Address: 158 Ferny Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotels in Surfers Paradise
#4 Family Hotels in Surfers Paradise
#5 Luxury Hotels in Surfers Paradise
Price Range: €€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The newly revitalised Surfers Paradise Marriott Resort & Spa located on the Gold Coast in Queensland, offers luxurious accommodation complemented by five star service. The resort has recently completed a $20 million makeover which has seen an upgrade to all guest rooms including the opulent Presidential Suite, lobby area, landscaping, front entry, dedicated events floor and a new all-day dining restaurant, Citrique - firmly positioning the resort as one of Queensland's most luxurious holiday and business destinations. The Surfers Paradise Marriott Resort & Spa welcomes you to experience a new paradise...within a paradise. ... more   less 
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