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All 48 Port Douglas hotels »

Oaks Lagoons

4.5 of 5
Cnr Langley Road & Port Douglas St, Port Douglas, Queensland 4877, Australia
Hotel amenities
Ranked #29 of 48 hotels in Port Douglas
4.0 of 5 stars 110 Reviews
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110 reviews from our community

What travellers say about this hotel
  • Shuttle buses(6)
  • Friendly and helpful(5)
  • Great Place(3)
  • Patio area(3)
  • Bedroom apartment(3)
  • Hire car(3)
Traveller rating
    34
    50
    13
    7
    6
Only show reviews for Family (38) | Couples (52) | Business (2)
Date Rating
dolphins18
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

We stayed for 5 nights in early Dec 11, and enjoyed a 1 bedroom swimout. Whilst the photos, descriptions and net show/describe what the place is like, we were pleasently surprised to find how good the place really is. The check in was easy, and the staff very friendly and helpful with a bit of local advice. Parking right outside... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Lagoons, responded to this review
23 January 2012

We very much appreciate your positive review, and are glad to read that you enjoyed your stay with us. Your kind comments have been passed on to the team at Oaks Lagoons. We hope to see you again soon! More

roxcochrane
Adelaide, Australia
Senior Reviewer
10 reviews
2 helpful votes
4 of 5 stars Reviewed 30 December 2011

My fiance and I, along with my parents travelled to Far North Queensland to scout potential wedding destinations. We found the Oaks to fit within our budget whilst adhering to our needs. We loved the 2 bedroom apartment, with the swim out pool. This was the best part of the resort. The downstairs car park was handy as we could... More

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Tracy R
Melbourne, Australia
Reviewer
4 reviews
4 of 5 stars Reviewed 29 December 2011

My 10year old daughter and i stayed in the 1 bedroom swim out room, the female staff were brilliant and very accomadating. This was our first holiday to Port Douglas and we rate it as being one of the most relaxing holidays we have experienced. The resort is a little out of town but buses come by every 15-20 minutes... More

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scubagbr
Cairns, Australia
Senior Reviewer
9 reviews
2 helpful votes
3 of 5 stars Reviewed 19 December 2011

We stayed overnight in a hotel spa room. The check-in process was very slow as there was only 1 girl on reception and the phone line was down due to a thunderstorm. She was pleasant though. The room smelt musty as most rooms do in the tropics if you don't have any air movement in them. The room was clean... More

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Pia K
Sydney, Australia
Senior Reviewer
9 reviews
3 helpful votes
4 of 5 stars Reviewed 4 December 2011
2
people found this review helpful

We stayed three nights at the Spa room. The room was very comfortable and spacious even though there was not much of a character. Good facility, comfortable bed and good pillows. Staff were friendly and courteous. Overall, we had a good experience. The only thing we didn't like was that rooms were provided with an ashtray at the balcony (even... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Lagoons, responded to this review
5 December 2011

It is nice to read that you had a good experience with us at Oaks Lagoons. Thank you very much for your feedback. We do apologise that cigarette smoking was an issue during your stay. Your suggestions have been passed onto the Hotel Manager for serious consideration. We look forward to welcoming you back again soon. More

Robert O
Stafford, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 25 November 2011
1
person found this review helpful

We arrived safely back in U.K. over a month ago and are still talking about our lovely three week holiday at Oaks Lagoons and looking at our pictures, evoking all our happy memories. It was such a lovely place, ideal for our tastes and needs, with very friendly, able and helpful staff, Manis, Murray, Trisha and Manju. Trisha spent a... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Lagoons, responded to this review
28 November 2011

Thank you very much Robert and Elizabeth for taking the time to tell us about your three week holiday. We are extremely pleased to hear that Oaks Lagoons helped make your experience enjoyable and memorable one. Pleased be assured that we will pass your positive comments on to the team. We do hope that Oaks Hotels and Resorts can one... More

Ozi_Traveller31
Sydney
Reviewer
5 reviews
10 helpful votes
4 of 5 stars Reviewed 11 November 2011
2
people found this review helpful

I stayed here with my wife and baby girl. Pluses - near beach (3. Min walk), swimout rooms at affordable price, pool and grounds well kept, 1 bedroom swimout has everything you need. Minuses - room could have been cleaner, best to have hire car for commute to town, no on site room service or restaurants. More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Lagoons, responded to this review
17 November 2011

We appreciate your review of your stay with us. We are glad to hear that the accommodation was suitable for your needs and was in a good location to the beach. We do apologise regarding the cleanliness of your room, and we will be discussing this with our Hotel Manager and Housekeeping department. As you have mentioned the hotel is... More

Paul F
Sydney, Australia
1 review
1 helpful vote
4 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

Spent 3 days in Port Douglas in early October 2011. Check-in was quick and easy and all organised. We had booked thru Wotif. Our swim-out room was perfect. The only people we met in the quiet pool were friendly. Most times we had the pool to ourselves. The other facilities such as the BBQ, gardens etc were clean and well... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Lagoons, responded to this review
9 November 2011

It was so lovely to read about your stay with us at Oaks Lagoons. We are very happy that you enjoyed the resort and that the staff, particularly Manis as you have mentioned, were more than helpful during your time with us. We are so glad you had an enjoyable holiday and we look forward to welcoming you back in... More

nyrdan
sydney
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed 8 November 2011

We spent roughly a week at this location. Whilst the rooms aren't cleaned daily, it really isn't a hassle just picking up after yourself. We had a hotel spa room that looked out over the pool. It was comfortable, quiet and had a great patio. Whilst the room didn't have cooking facilities, there was a BBQ area near the pool... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Lagoons, responded to this review
9 November 2011

We are very pleased to read your review on trip advisor. It is wonderful to hear about the lovely time you had at Oaks Lagoons and that the staff were exceptional! We are glad that your apartment was suitable for your requirements and that you would love to come back and stay with us again in the near future. We... More

CJ_Ando
Townsville, Australia
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 30 October 2011

My partner and I stayed at Oaks as we were visiting Port Douglas during the peak tourist season so found accomodation in the area expensive. We stayed in a studio room as we were only going to be there for two nights. The room was fairly basic but modern and clean and the spa on the balcony was an added... More

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Oaks Lagoons Also Known As

  • Oaks Lagoons Port Douglas
  • Oaks Lagoons Hotel Port Douglas
Address: Cnr Langley Road & Port Douglas St, Port Douglas, Queensland 4877, Australia

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