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Palm Royale Cairns

4.0 of 5
7 - 11 Chester Court, Cairns, Queensland 1870, Australia
Hotel amenities
Palm Royale Cairns
Ranked #32 of 72 hotels in Cairns
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181 reviews from our community

    Trip type
Traveller rating
    27
    86
    37
    19
    12
Date Rating
Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

Great place, great value. The rooms were clean and the staff was courteous. The pool setup and atmosphere is beautiful. Amazingly it was not very expensive either so it was a great value. We liked the concierge and the proximity to restaurants and shopping. There is a shuttle bus that will take you into town to save money on cabs.

Was this review helpful? Yes 1
See 2 more reviews by James O for Cairns
damian l, General Manager at Palm Royale Cairns, responded to this review
13 May 2013

Hi James Thank you for your recent review. I will pass on your comments to my team. In the meantime we look forward to welcoming you back to Palm Royale Cairns. More

Manchester, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 23 April 2013

The hotel is in real need of an update but for the price it's perfect. The staff were really friendly & happy to help. The pool area is gorgeous! We stayed here during Easter but it was still really quiet, we hardly saw anyone & had both pools to ourselves! Our room was standard but comfortable & clean, the maid... More

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damian l, General Manager at Palm Royale Cairns, responded to this review
13 May 2013

Hi there Thank you for your latest review. I will be discussing your comments with my team. If you are ever in Cairns again we would love to have you stay with us again. More

1 review
4 of 5 stars Reviewed 17 April 2013 via mobile

The good: Rooms are very nice, the family room is large and comfortable and most balconys seem to overlook the two very large pools. Both the family and king room were clean and well presented. Loved the large pool and waterfall very nice area around the pool. Shopping centre, tavern, bottle shop straight across the road. Central to either south... More

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damian l, General Manager at Palm Royale Cairns, responded to this review
13 May 2013

Dear Clinton Thank you so much for your review. I always like to discuss Trip Advisor reviews with my team and will be doing so with yours. I appreciate your feedback as this really does help us moving forward. I look forward to welcoming you back to Palm Royale should you be in Cairns again. More

Northumberland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 April 2013

I guess that the hotel was built about 20 years ago to a very ambitious design. Some of the decor is getting a bit worn and the breakfast was not very fresh but otherwise the standard of accommodation was very good. It was very inexpensive by comparison with other hotels.

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damian l, General Manager at Palm Royale Cairns, responded to this review
14 May 2013

Dear Guest Thank you for your recent Trip Advisor report. We will be addressing your feedback as a team so we can move the property forward. Feedback is very important to us as it is a clear indication of how our guests view our product. Once again thank you for your feedback and I wish you safe travelling. More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 12 April 2013 via mobile

Staying here for 6 nights. Good value for the price but just a tad out of town. Great ac in room good king size bed and nice pools. Place is a bit run down. They have old small box tvs without digital and expect you to pay $15.95 to hire a movie. They seem to put more effort into the... More

Was this review helpful? Yes 1
Chennai (Madras), India
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 April 2013

This hotel is located about 6 KM from the city center but very well connected through shuttle services operated by the hotel which run at convenient/tourist friendly timing. The rooms are spacious, clean and functional. The swimming pool is huge and clean. Good thing about the hotel is the availability of a Guest room after check out time and they... More

Was this review helpful? Yes 1
See 2 more reviews by vbala2000 for Cairns
Melbourne, Australia
Top Contributor
59 reviews 59 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 April 2013

This hotel actually has 2 pools. The beautiful rock pool and a huge lap pool. The rooms are very clean and the staff very helpful. The Hotel is enormous. There is a small car park but most cars have to be parked on the street. As usual with Australian hotels, No Internet. When are the accommodation places in this country... More

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See 5 more reviews by CherieL_9 for Cairns
damian l, General Manager at Palm Royale Cairns, responded to this review
4 April 2013

Hi Thank you for your recent post. I will pass on you feedback to my team. We do currently have limited internet access at the resort accessible in the main foyer and breakfast café. We are in the process of upgrading which will allow us to provide our guests with Wi-Fi access throughout the resort. This will take some time... More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 31 March 2013 via mobile

The only bad comment would be that the place needs a tidy up. Dont get me wrong it is very clean just has plaster missing in noticable spots. for the price i would not go past it and the pools are great. overall i am happy and would stay here again. p.s. take the stairs we grew that little bit... More

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See 2 more reviews by mkyeat for Cairns
1 review
5 of 5 stars Reviewed 28 March 2013 via mobile

Everything is great. No need to say a lot. Just go and experience everything yourself. Just great, luxurious, professional and super. Sea, room, beach, food, staff and what not. My fifth time there and deffinetly not the last.

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Ireland
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 March 2013 via mobile

A nice clean room to stay in while visiting the city and doing tours. The reception staff were more than helpful with booking our tours and general information. They do a shuttle bus in to the centre, which helped as we didn't want to hire a car to drive on the very busy roads. The pool area was really good... More

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See 2 more reviews by sayz for Cairns
 
 
Palm Royale Cairns
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Additional Information about Palm Royale Cairns

Also Known As:
Palm Royale Cairns Hotel
Palm Royale Cairns Hotel Cairns
Palm Royale Hotel Cairns
Cairns Palm Royale
Address: 7 - 11 Chester Court, Cairns, Queensland 1870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Cairns
#18 Luxury Hotels in Cairns
Price Range:
Hotel Class:4 star (4*)
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