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Mercure Cairns Harbourside

4.0 of 5
209-217 The Esplanade, Cairns, Queensland 4870, Australia
Hotel amenities
Ranked #13 of 80 hotels in Cairns
4.0 of 5 stars 300 Reviews
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300 reviews from our community

What travellers say about this hotel
  • View rooms(7)
  • Free shuttle bus(7)
  • Very clean(6)
  • Good location(3)
  • Very helpful(3)
Traveller rating
    91
    137
    58
    12
    2
Only show reviews for Family (47) | Couples (153) | Business (28)
Date Rating
chasingpw
Brisbane
Contributor
13 reviews
6 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW

I travel to Cairns for work quite a bit and have tried a few hotels. My criteria for a good room generally focus around sleep quality, ability to make my own breakfast or basic meal if I choose, ability to do some exercise, and free car parking. This hotel gave a great experience on all fronts. I had a very... More

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Posted by an Accorhotels.com traveller
Orange
5 of 5 stars Reviewed 5 February 2012 NEW

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Posted by an Accorhotels.com traveller
Townsville, Australia
5 of 5 stars Reviewed 1 February 2012

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moomoomossman
mossman
Contributor
18 reviews
6 helpful votes
5 of 5 stars Reviewed 24 January 2012

My 2 daughters and I spent a night at the Mecure Harbourside this week. While the girls attended a show at the Civic Theatre, I got to spend some time in the pool and to just chill out, lovely. We were fortunate to grab a last minute bargin and although our room didn't have a sea view it still had... More

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albatross62
Hong Kong, China
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 23 January 2012

unfortunately could only stay in Cairns for 1 night on a business trip but took the family along, 4 of us in total. Children 14 and 10yrs.The trip from the airport in a taxi was only about 10 mins and around $23. Arrived about midday and had lunch by the pool. Despite there being only 1 lady serving and 3-4... More

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Posted by an Accorhotels.com traveller
Townsville, Australia
3 of 5 stars Reviewed 21 January 2012

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MercureHsideGM, General Manager at Mercure Cairns Harbourside, responded to this review
6 February 2012

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gale17
Portage, Wisconsin
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 15 January 2012

We stayed here and the room was very nice,clean,good food,!great location. Booked some tours very helpful.The park across the street was great place to walk. More

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Alex G
Los Angeles, California
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 14 January 2012

Loved this hotel. The room was huge and had a great view of the water. The staff was really friendly and helped us book our trip into the Daintree. While it is about a 20 minute walk to the CBD, the walk is really easy and right along the water. Only issues were with the in-house restaurant--stay away from the... More

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Posted by an Accorhotels.com traveller
Cairns
1 review
2 of 5 stars Reviewed 6 January 2012

Being local and also an Accor Member we thought that this motel would be a good choice. We had planned onspending all of our time at the motel eating/drinking and swimming. We were with a group of friends who where also local 6 adults and 6 kids. We booked at 12:30pm for dinner that night at 6:30pm there were a... More

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MercureHsideGM, General Manager at Mercure Cairns Harbourside, responded to this review
16 January 2012

Dear Accor traveller, Thank you for taking the time to post a response on Trip advisor regarding your recent experience at the hotel. Firstly I would like to apologise for not meeting your expectations during your dining experience at the hotel. I have discussed your concerns with my team. I understand that New Years Eve was a very busy time... More

lwperth
Perth
Reviewer
4 reviews
5 of 5 stars Reviewed 5 January 2012

Stayed at Mercure during the New Years. We had superior ocean view and the room was nice and clean with superb ocean view from the 4th floor.Very helpful front desk staffs. The free shuttle bus service was great however the walking distance from the hotel to the city was pleasant. The only shortfall was the bathroom vents did not work.... More

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Mercure Cairns Harbourside Also Known As

  • Accor Cairns Harbourside
  • Mercure Cairns
Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia

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