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All 77 Brisbane accommodations »

Oaks Charlotte Towers

4.5 of 5
128 Charlotte Street, Brisbane, Queensland 4000, Australia
Hotel amenities
3.5 of 5 stars 94 Reviews
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94 reviews from our community

    Trip type
Traveller rating
    25
    41
    9
    11
    8
Date Rating
kscmb
australia
Senior Contributor
24 reviews
11 helpful votes
4 of 5 stars Reviewed 2 February 2012

Ended up getting a good last minute rate for this hotel. Centrally located city attractions were walking distance. Fully self contained, spacious apartment with balcony. Good gym, 2 pools and a sauna. Underground parking a bit expensive $20 per night. Only concern was that the room smelt a bit damp. We found the staff to be friendly and we enoyed... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Charlotte Towers, responded to this review
6 February 2012

Many thanks for your positive review of Oaks Charlotte Towers. We are glad to hear that you enjoyed your stay with us. Do come back again soon! More

goose1234
perth
Contributor
12 reviews
6 helpful votes
4 of 5 stars Reviewed 1 February 2012

Nice modern rooms and clean. I love the larger feel you get from an apartment with a seperate loungeroom. No room service or hotel feel so if you want that go to the Hilton. If you want a home away from home then stay here! More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Charlotte Towers, responded to this review
2 February 2012

Thank you for your positive review of Oaks Charlotte Towers. We very much look forward to welcoming you back again soon! More

King A
Brisbane, Queensland, Australia
1 review
1 of 5 stars Reviewed 23 January 2012

From the hotel to the staff was disgusting, they have no regard to any of their customers. The apartment was small and dirty, the double beds were two singles put together which was uncomfortable. They did not put our details in the computer which lead to our car being towed and cost us $400 and then they tried to charge... More

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jandk_95
Coffs Coast
Senior Contributor
32 reviews
5 helpful votes
4 of 5 stars Reviewed 20 January 2012

A good hotel with a great location. The main gripes are, a very very slow lift system, waiting in a boiling car park for 10 minutes waiting on a lift. The casual attitude of staff to problems with the room. The noise form the room above, scraping chairs across tiles from 9pm until 5am (I kid you not!!)- the front... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Charlotte Towers, responded to this review
23 January 2012

Thank you for commenting on your recent stay at Oaks Charlotte Towers. We are happy to hear that you enjoyed the location, however, disappointed to read that some elements of your stay left you feeling dissatisfied. We do apologise for this. Oaks Hotels & Resorts hopes to welcome you again in the future to prove to you the quality accommodation... More

Danny1956
Melton Victoria
Contributor
12 reviews
7 helpful votes
3 of 5 stars Reviewed 24 December 2011

Booked a 2 bedroom appt, (had to request that the second bedroom and ensuite get unlocked so we could use them). Good space and furnishings as an appartment, TVs were pokey and small, uninspiring for $205 a night. More

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bron4
Cairns
Senior Reviewer
6 reviews
15 helpful votes
2 of 5 stars Reviewed 22 December 2011
2
people found this review helpful

Ok ... Let's start with the positive - it's in a great location if you want something very central to shops, friendly (albeit quite expensive) pubs and public transport. Yep thats it for the positive side of things The rooms were adequate - we stayed in a 1 br apart and on spending a short time in our room noticed... More

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Darghan
Sydney
Senior Contributor
32 reviews
18 helpful votes
5 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

This was my third stay at Oaks Charlotte Towers. I was given an apartment on floor 26, which was equipped with a separate bedroom, full kitchen, bathroom, laundry and lounge/dining area. The apartment was tastefully furnished and had a wonderful enclosed balcony with an eating area. There was no noise from either the street or from other apartments. The apartment... More

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Ian_Pratt
Noosa, Australia
Top Contributor
86 reviews
64 helpful votes
4 of 5 stars Reviewed 18 December 2011
3
people found this review helpful

Charlotte Towers is just one of many, many similar products in Brisbane - a serviced apartment/hotel attached to a larger residential building. I've stayed in a few of these over the years, but I think that Charlotte Towers is probably the best. Our stay started a little dodgily as we were abused by a hyper aggressive reflective-vested drunk who appeared... More

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Austyannie
Perth, Australia
Senior Reviewer
10 reviews
5 helpful votes
4 of 5 stars Reviewed 29 November 2011

I stayed for only 3 days in a one bedroom apartment as part of a business trip. The location is great, close enough to the heart of the city but far enough away from the constant noises. The room was of reasonable quality, as were the appliances. As there was a supermarket not far way, I was happy to sort... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Charlotte Towers, responded to this review
1 December 2011

Thank you for your comments in relation to your stay at Oaks Charlotte Towers. We are very pleased to read it suited your business needs. Your feedback in relation to the cleanliness of your apartment has been passed onto the Hotel Manager and Housekeeping department for review. We look forward to welcoming you again soon. More

Amelia S
Aalborg, Denmark
Contributor
15 reviews
2 helpful votes
1 of 5 stars Reviewed 26 November 2011

i went to the oaks on a business stay after all the delegates were recommended it. On arrival we were asked for our personal credit card when the company is paying for it. Bloody rude and the receptionist told me it wasn't a pre authority and it was hence holding 150 dollars on my credit card for 4 days as... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Charlotte Towers, responded to this review
28 November 2011

It is disappointing to read that you were unhappy with your experience at Oaks Charlotte Towers. We always aim to provide a stay that is both enjoyable and exceeds guest expectations, and we apologise that we did not achieve this during your stay. Your comments in relation to the receptionist have been passed onto the Learning and Development Team. Also,... More

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