Friendly helpful staff. Gained early entry to apartment which was on the 37th floor so it was quiet and had good views however, the door hinges to the cupboard containing the water kettle & toaster were broken, there was no soap provided and no trays for the oven. Minor things I suppose because overall position, courtesy of staff and views... More

We stayed at the hotel in Dec. Overall we were very happy with the 2 bedroom apartment we had. It was very spacious and well located. I agree with other reviewers that this hotel could be so much better managed. The most critical things that management needs to deal with are the cleaning and the staff. Both of our bathrooms... More

This is such a disappointing hotel.It so conveniently located and yet they just cannot get their act together. The room I had was really quite nice but it had a musty SMELL. The corridors had a musty smell and the lifts were dirty. This place could do so much better if they only took the trouble to clean the place... More

Stayed at Oaks Festival Towers a few years ago on a business trip and that visit started my love affair with the Oaks hotel chain. Stayed this time for 3 nights over New Years. Lovely spacious apartment.Good views over Brisbane. 2 min walk to Queens St Mall and the transport hub. Plenty of restaurants around at night and the taxi... More

We went back after four months... what's happening??? total lack of organization, cleaners forgot to clean the room, reception didn't help, maintenance didn't show up... last time was totally different we had problems with the power and a locked bathroom door, it took few minutes to have everythinf fixed, cleaning was done timely and efficiently, this time a total disaster!!!... More

The staff were very young and don't seem to understand that good service isn't just smiling nicely or being polite, it's also about making sure the guest has everything they need for their stay (including toilet paper, which was not forthcoming for 4 days of our 9 day stay, apparently they had "run out", also towels were somewhat hard to... More

I was travelling with a teenager and we had originally booked into the Istay Riverview but because of maintenance issues we were transferred to the Oaks Festival Towers. It took a little while to be booked in and we were initially directed to a room that was being renovated. The second room we were sent to was a small two... More

I have just spent two days at Oaks Festival Towers. The room had a limited view, but was very clean and tidy. Staff were very helpful and friendly. I would recommend it to anyone wanting a place close to everything in Brisbane. More

My sister and I stayed here for 3 nights in November during our stay in Brisbane. The location is brilliant, short walk to Queen Street Mall. Just a short walk up Albert leads to the botanical gardens and the river, worth the short stroll down there and lots of shops on the way too. Loads of places to eat really... More