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Royal On The Park

4.5 of 5
Corner Alice & Albert Streets, Brisbane, Queensland 4000, Australia
Hotel amenities
Royal On The Park
Ranked #13 of 159 hotels in Brisbane
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336 reviews from our community

Traveller rating
    131
    130
    48
    16
    11
See reviews for
Families
43
 
Couples
113
 
Solo
29
 
Business
104
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 16 May 2013 NEW

This hotel is very comfortable, and not one of the big chain brands so has some individuality. The view of the Botanical Gardens is good, but if you don't want to pay the extra, you can just stroll out the front door of the hotel, crosss the street, and there you are in the calm of the park. After a... More

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Christchurch, New Zealand
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

Stayed 1 night, location very central for the river, you can walk thru the park to the restaurant area easily enough (perhaps 15-20 mins). The hotel is getting on a bit, essentially styleless. The rooms serviceable and clean but a bit shabby. The staff were accommodating and friendly, they were happy to make restaurant bookings. Plenty of taxis right outside... More

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See 3 more reviews by GastronomicusNZ for Brisbane
Chengdu, China
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 May 2013

The hotel was a great place to stay - the staff were to a person really engaging and helpful and had a cheery smile every time we interacted with them. The rooms were clean and well appointed and spacious enough to stretch out a bit. Value for money was excellent - especially given the location - it seemed to be... More

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Dale J, Manager at Royal On The Park, responded to this review
8 May 2013

Dear Gavin C Thank you for sharing your experience after your recent stay. I was pleased to read that you enjoyed our convenient location, spacious rooms and the attentive service given by the team. We look forward to your next stay. Kind Regards Dale John Rooms Division Manager More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

This was at least our third stay at the Royal on the Park. Our room was very comfortable with 2 double beds and a gorgeous view of the Botanical Gardens. We booked a special Easter B and B deal which was extrememely reasonable and included breakfast for our family. The breakfast buffet is wonderful with juices, cereals, pastries, fresh fruits... More

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Dale J, Manager at Royal On The Park, responded to this review
8 May 2013

Dear rachjj75 Thank you for taking the time to share your experience following your recent stay. As a regular guest, I was pleased to read you enjoyed our convenient location, view of the Botanical Gardens, spacious rooms and the service our team provided. Our menus have just been changed to reflect the change in season and we look forward to... More

Bundaberg, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 May 2013

The room was clean and tidy and had 2 queen beds as advertised. Thats all it was. Bath room was OK except for the dirty vent in the shower. The water temperture could not be maintained and went from hot to cold constantly. I would be afraid of using it with small children. It is a shower over the bath... More

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Dale J, Manager at Royal On The Park, responded to this review
7 May 2013

Dear Mcreadytogo Thank you for your review following your recent stay. I was disappointed to read that your stay was soured by maintenance issues and the lukewarm response you received from our team. This is not the standard that we strive to achieve and I personally apologise. I have shared your review with the Maintenance Manager and the issues you... More

Brisbane
1 review
5 of 5 stars Reviewed 5 May 2013

As locals we had a lovely anniversary celebration stay here. From the moment we entered the building we felt valued as guests, the staff were very helpful, and curteous The room overlooked the Gardens, it was very fresh and comfortable inside and spacious.The bed was kingsize and extremely comfy, and bathroom was clean and fresh. Despite being on a busy... More

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Dale J, Manager at Royal On The Park, responded to this review
6 May 2013

Dear Midreaming Thank you for sharing your thoughts after your recent stay. I was pleased to read how much you enjoyed your anniversary and that we were able to be part of your celebrations. Our rooms were refurbished last year including double glazed windows, black out curtains and pillow top beds to ensure the best possible sleep experience. Kind Regards... More

Singapore, null, Singapore
2 reviews
3 of 5 stars Reviewed 4 May 2013

Staying on business, I didnt do any research before staying. I was a bit surprised when i entered the lobby, i felt like I stepped back into time. To be fair, the hotel appeared to have been recently renovated, the staff was friendly and efficient, but the style of the decor was dated (in my opinion). It seemed like the... More

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Dale J, Manager at Royal On The Park, responded to this review
7 May 2013

Dear Randy B Thank you for sharing your review. I was pleased to read that you enjoyed the friendly and efficient service provided by our staff and convenient location. The hotel was refurbished recently including the foyer and guest rooms, adding modern touches such as high speed wifi, televisions and beds. The décor was maintained to preserve the "old world"... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 April 2013 via mobile

This hotel was excellent and we appreciated the friendly staff. Our room was beautiful with a view of the Botanical Gardens and within 5 minute walk from the bustling Eagle Street pier. We asked the front desk so many questions and each time they were professional and incredibly helpful. The hotel is also close to many bars, restaurants and within... More

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Dale J, Manager at Royal On The Park, responded to this review
2 May 2013

Dear JenMarie83. Thank you for sharing your review following your recent stay. I was pleased to read that the team were able to exceed your expectations during your stay with their helpful directions and service. We look forward to your next stay. Kind Regards Dale John Rooms Division Manager More

Hobart, Australia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 26 April 2013

My partner and I booked this hotel room for a weekend away in Brisbane when we had a concert to go to in the gardens next door. The location was absolutely superb, just a 10 minute walk from the train station (direct from the airport), and 5 minute walk from the centre of the mall. It had lovely views being... More

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Dale J, Manager at Royal On The Park, responded to this review
28 April 2013

Dear Alice-and-Alex-2011. Thank you for your review. I was pleased to read how much you enjoyed our convenient location and our gluten free meals provided by room service. Our Executive Chef changes the menu seasonally and tailors it to suit all tastes and dietary requirements. Our spa suites were refurbished last year and besides offering a great view of the... More

San Francisco, California
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 22 April 2013

I made a reservation through Expedia. I cancelled the reservation through Expedia within the hotel's policy. The hotel claims they did not receive the cancellation and charged me for the room. I provided to them a copy of the email canceling the reservation and they still would not refund the the room charge. The hotel blames Expedia and Expedia said... More

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Dale J, Manager at Royal On The Park, responded to this review
6 May 2013

Dear David F The team at Royal on the Park pride themselves on the service they offer all guests. Umedha is a well respected manager who did everything within his power to assist you in this matter. I have thoroughly investigated this matter, including your correspondence with Umedha and Expedia and found no record of a cancellation. This is why... More

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Additional Information about Royal On The Park

Also Known As:
Royal On The Park Hotel Brisbane
Royal On The Park Brisbane
Park Royal
Address: Corner Alice & Albert Streets, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Brisbane
#13 Luxury Hotels in Brisbane
#20 Business Hotels in Brisbane
Price Range: €€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Royal on the Park is conveniently located just a 5 minute stroll away from Brisbane's CBD and popular Queen Street Mall shopping precinct. Facing the Beautiful Botanic Gardens at the green end of the CBD, it gives the feeling of being in a calm oasis. Outside the front door, age-old Moreton Bay fig trees, soaring bamboo and ancient travellers' palms stand sentinel opposite the hotel. Royal on the Park features 153 spacious guest rooms and suites, tailoring amenities and services to both leisure and business travellers! All guest rooms are now non-smoking. The Walnut Restaurant has consistently remained a favoured venue for local visitors and regular hotel diners. Ask about our new a la carte menu featuring fresh local produce from Queensland farmers. For those with fitness in mind, the largest in-ground hotel pool in Brisbane together with spa and top floor gymnasium provide the freedom to relax and unwind or to enjoy an energetic work-out. A kick start to the day is made easy with an invigorating early morning jog around the numerous pathways of the Botanic Gardens. The hotel is well renowned for its facilities. Whether you are looking for a conference venue, planning a Breakfast, Lunch or Dinner or perhaps even a Wedding, the hotel has up to 8 elegant function rooms to select from, catering up to 800 cocktail style or 400 banquet style. Guests of Royal on the Park are well placed to enjoy the range of leisure activities in Brisbane. It's just a boardwalk stroll along the water's edge to the Riverside Markets and an abundance of restaurants and al fresco cafes. ... more   less 
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