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Quay West Suites Brisbane

4.5 of 5
132 Alice Street, Brisbane, Queensland 4000, Australia
Hotel amenities
Quay West Suites Brisbane
Ranked #21 of 159 hotels in Brisbane
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216 reviews from our community

Traveller rating
    98
    68
    31
    12
    7
See reviews for
Families
53
 
Couples
79
 
Solo
14
 
Business
38
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brisbane, Australia
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

I stayed one night with my bf on a Saturday. The lobby area is nice and staff are friendly. The location is excellent - perfectly close enough walking distance to everything you need... cafes, restaurants, grocery stores, clothing stores, etc - but away from all the noise of people or traffic. I went for a swim in the outdoor pool... More

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Brisbane, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

My daughter had to change her wedding reception venue at short notice and Quay West were able to accomodate her. Turned out to be a blessing in disguise. Amanda, the events planner, ensured everything ran smoothly & the staff could not have been more helpful & friendly. Well done.

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See 3 more reviews by allie12345 for Brisbane
Melbourne
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

I often stay in Brisbane on business, the room becomes an office. When there are 2 of us, a 2 room apartment is great, 2 bathrooms, close to the city centre and the Botanical Gardens. All rooms are huge with a double balcony. Love this place

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 28 April 2013

A great stay. Fabulous views across the Botanical gardens - very calm and peaceful. Service was excellent from concierge and the valets - quite unexpected too! Would stay there again and recommend it. The restaurant was tops for food too.

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Review collected in partnership with Accorhotels.com

Mat F, General Manager at Quay West Suites Brisbane, responded to this review
5 May 2013

Hi Marcos1962, I was delighted to learn that you enjoyed "a great stay" at Quay West Brisbane. Our Concierge team were also delighted that they were able to provide excellent service to meet your needs. We look forward to seeing you again when you are next in Brisbane. Regards Mat Finch Hotel Manager More

Brisbane
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 April 2013

This is the second time staying with Quay West Suites Brisbane and both stays did not disappoint. My only complaints would be that I wish that I could stay longer to make use of the facilities, as both times I only stayed for one night and also found three long red hair strands in the bath when I was about... More

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See 4 more reviews by Ally C for Brisbane
Mat F, General Manager at Quay West Suites Brisbane, responded to this review
5 May 2013

Hi Ally C, I would like to thank you for taking the time to share feedback from your recent Quay West experiences - one of the best compliments we could ever receive is that it felt "like home"! I acknowledge the couple of minor issues which cropped up during your stay and am happy to report that these have been... More

Abu Dhabi
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 April 2013

We stay here all the time while in Brisbane on work. Quite expensive but the rooms are amazing. I got upgraded last stay to a two bed suite. Amazing view from my room. Good food in the restaurant but try coffee elsewhere.

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Mat F, General Manager at Quay West Suites Brisbane, responded to this review
5 May 2013

Duckymarsh, Receiving feedback on our 'amazing' rooms from such a regular guest is wonderful, and we sincerely thank you for your ongoing visits. We always try to surprise our returning guests with a new room or upgrade - I am sure you can imagine the views of the Bridge and River from our 2 bedroom apartments make for some spectacular... More

Canberra
Top Contributor
53 reviews 53 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 21 April 2013

Stayed with friends over the weekend who have a lease in a serviced apartment in this wonderful block. WOW!!! What a great location opposite the Botanical Gardens and within a very short walking distance to the CBD's great shopping and restaurant venues!!! The apartment has 270 degree spectacular views. Whether you have a long term lease or a night or... More

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See 5 more reviews by AnnabelCanberra for Brisbane
ChristopherStokoe, Front Office Manager at Quay West Suites Brisbane, responded to this review
9 May 2013

Dear AnnabelCanberra, Thank you for sharing with Trip Advisor your recent experience at Quay West Suites Brisbane! I am so pleased to read you enjoyed the magnificent views that our location provides overlooking the Brisbane Botanic Gardens with views of the Brisbane River also. I do hope we will have the opportunity to welcome you back when your travels next... More

Adelaide, Australia
1 review
4 of 5 stars Reviewed 16 April 2013

Great location looking over the botanic gardens and the Brisbane river. Good size balcony, living space & comfy bed. Great pool area with gym and spa.Staff friendly and helpful. Walking distance to restaurants, cafes and shops.

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Mat F, General Manager at Quay West Suites Brisbane, responded to this review
8 May 2013

Hi Sharon W, Greetings from Quay West Brisbane. We would like to thank you for choosing to stay with us recently, and for taking the time to share your enjoyment - it is always pleasing to learn that we helped to make your time away memorable. Regards Mat Finch Hotel Manager More

Madeira Beach, Florida
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 7 April 2013

Great location opposite botanical gardens, you can walk to the ferries, which go all along the river, or walk to the south bank or maritime museum in about 10-15 minutes. We stayed in a one bedroom apartment on the first floor next to the pool. Very spacious, washer and dryer worked perfectly, balcony is lovely to sit on and catch... More

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Mat F, General Manager at Quay West Suites Brisbane, responded to this review
12 April 2013

Dear maggiemadbeach, I was so pleased to see that you enjoyed your time away - we think our location is 'unbeatable' so it was nice to learn that this was one of your highlights. Thanks for your feedback on the comfort of the bed as well, this will certainly assist us in identifying our next area for upgrade. Regards Mat... More

Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 April 2013

Stayed at Quay West for one night and enjoyed immensely. Had high tea in the afternoon and then stayed the night as had a function in town. The room was very nice, views spectacular and the service was great and friendly. Breakfast was also hard to fault. Will certainly return.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Mat F, General Manager at Quay West Suites Brisbane, responded to this review
10 April 2013

Hi 793Rob, I would like to thank you for taking the time to share your feedback - it was wonderful to hear that your time with us was memorable, and that you enjoyed both dining experiences in our restaurant. We look forward to hosting you again when next you visit Brisbane. Regards Mat Finch Hotel Manager More

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Additional Information about Quay West Suites Brisbane

Also Known As:
Quay West Suites Brisbane Hotel
Quay West Suites Brisbane Hotel Brisbane
Quay West Hotel Brisbane
Quay West Brisbane
Address: 132 Alice Street, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotels in Brisbane
#18 Luxury Hotels in Brisbane
#22 Family Hotels in Brisbane
Price Range: €€€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
A garden-inspired oasis nestled alongside Brisbane’s Botanic Gardens, Quay West Suites is Brisbane’s only 5-star, all-suite hotel offering unrivalled, attentive service and stylish, self-contained apartment accommodation. With all apartments boasting spectacular garden or panoramic city views Quay West is the ideal location to introduce yourself to the ‘river city’.All apartments have been refurbished and combine luxurious hotel comforts with apartment freedom and convenience. Featuring full kitchen and laundry facilities, open-plan living and dining rooms with spacious furnished balconies and completely separate bedrooms with an indulgent bedding package, providing elements of ‘home’ whether for a short or long stay. The signature recreation area, with resort-style pool, sundeck, gymnasium, sauna and outdoor spa, is unsurpassed in a CBD location and compliments the sunny Queensland outdoor lifestyle.With a relaxed, contemporary menu and unique garden outlook, McMahon’s Restaurant and Fraser’s Bar, located adjacent to the lobby on the ground floor, are the ideal place to relax with friends or colleagues and watch the world go by, and are open for breakfast, lunch and dinner daily. Quay West Suites Brisbane also offers 24 hour in-suite dining.Please note that Quay West Suites Brisbane is a non-smoking property. ... more   less 
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