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All 159 Brisbane hotels

Metro Hotel Tower Mill On Wickham Terrace

3.5 of 5
239 Wickham Terrace, Brisbane, Queensland 4000, Australia
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Metro Hotel Tower Mill On Wickham Terrace
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Ranked #79 of 159 hotels in Brisbane
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121 reviews from our community

    Trip type
Traveller rating
    12
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Date Rating
Spring Hill
1 review
3 of 5 stars Reviewed 11 June 2013

We did not get to stay at the motel because I submitted a cancellation with 24 hours of making the booking. I have tried to contact easytobook.com customer service but cannot get a message through. Please, please would someone respond to this. We needed to cancel due to unforeseen circumstances but the hotel has charged us as a no-show. We... More

Review collected in partnership with Easytobook.com

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towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review
13 June 2013

Hi there. Sorry to hear of your circumstances. Your Tripadvisor 'ID" doesnt give me enough to go on to find you in our records and while you have seemingly contacted Easybook.com it doesnt seem you have directly contacted us. I do have to say though that we are not easybook.com, nor is Tripadvisor, so Im not sure this is the... More

Sunshine Coast, Queensland, Australia
Top Contributor
56 reviews 56 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 June 2013

Stayed here for a night following a medical appointment nearby. Perfectly located, as only a few minutes’ walk to the medical precincts in one direction and down to the city in the other. Very helpful and friendly staff, overall a very pleasant experience.

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towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review
3 June 2013

Thanks for your feedback on your stay with us. As I always say we can't take too much credit for the location of the hotel as it was here when we all arrived, but it is a lovely spot really. It is always gratifying to see the staff recognised for their efforts and for them to know that the little... More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 29 May 2013

The location of the Metro hotel is charming and the view of Brisbane excellent and the historic Tower Mill of great interest. Parking $20 is convenient. Excellent check-in check-out. Ok room & bathroom. Not new. Couldn't work up excitement either way about the shower taps. I found the bed a bit hard, but my wife liked it. The dining room... More

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See 2 more reviews by Averagebloke014 for Brisbane
towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review
30 May 2013

Thanks for your feedback on your stay with us. I agree that the location of our Hotel is excellent, 'charming' is a very apt description, a quiet corner of the city by a treed park and a piece of history. Interestingly the recently re-opened City Hall in the square (3 minutes down the hill from us) has an exhibition of... More

Townsville, Australia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 29 May 2013

I like the property as it is close to all the the medical facilities that I need to attend during my visit to Brisbane. Check-In lady was brilliant, knowledgeable, efficient and it's evident that she enjoys her job. Rack rate for the night, this time was $160.00, but I was upgraded to a "Family" room which is large - 1... More

Was this review helpful? Yes 1
See 3 more reviews by Mark_Fitzgerald for Brisbane
towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review
29 May 2013

Thanks for your feedback on your stay with us. Its good to see some constructive thoughts that are both supportive of our property and of use for other potential guests. Though your really not supposed to tell everyone when you get an upgrade! Its something we like to do for return guests but cant always promise. These days prices do... More

Hervey Bay
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 May 2013

Hotel is clean and comfortable, and the staff exceptionately friendly and helpful. I found the taps outside the cubicle a novelty. It is easily within reach, not sure why others have a problem with it. I loved the handsoap, skin cream, shaving cream, shower soap, shampoo and conditioner in use as needed containers VERY nice and helpful, no little containers... More

Was this review helpful? Yes 1
See 4 more reviews by Kitikatt for Brisbane
towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review
29 May 2013

Thank you for taking the time to give us your fairly comprehensive feedback on your stay here at Tower Mill. Its certainly always easier to repsond to comments that are detailed and specific, though on the other hand theres not much really left to say! I can say we will continue to work with our partners at The Tower Mill... More

Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 13 May 2013

I stayed here for work - and I won't be staying again. The rooms a poor to average - to the point where the taps for the shower are actually outside of the shower... Why it made no sense and I actually ad to search the bathroom for them. The rooms are clean but old and it wasn't cheap.

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towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review
14 May 2013

Thanks for your thoughts on your recent stay at Tower Mill. Its true we are older style property with some unique features, the taps certainly being among them! Though in fairness its not as odd a design as it might seem, they are easily reached through the mulit fold shower screen and it makes a little extra room to move... More

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Rhondda, United Kingdom
Contributor
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7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 17 April 2013

Not 4 star, but a good location as long as your fit or have taxi's. There is a short cut down quite a lot of steps to the heart of the city across the road or just walk through the parkland opposite the hotel. The room had all that was required even though it was evident a refurb is needed.... More

Was this review helpful? Yes 2
towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review
21 April 2013

Thanks for your feedback on your stay with us. From my own personal experience of being at the property and from the majority of the reviews we receive your thoughts regarding our location are spot on. It really is a good spot as a base for exploring or doing business. Its funny how Spring Hill features in many peoples resposnes.... More

Queensland
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 April 2013

Stayed here for one night as I had a function to attend in the CBD. Room was clean, bed comfortable, it had a balcony and all the basics. It is an older hotel but I think this adds to the appeal. Bar service was exceptionally friendly, probably the best I've come across in Brisbane.

Was this review helpful? Yes 1
See 2 more reviews by CareerGirl for Brisbane
towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review
16 April 2013

Thanks for your positive thoughts on your recent stay with us. Though it was only a quick stay for you on this occassion I'm pleased to see we are meeting our aims of offering a well priced, friendly venue in a great location. It is an older style property ( now considering the tag 'quirky') but as you point out... More

Mundubbera, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 April 2013

I have stayed here several times because it's close to the city, and relatively cheap. It's also quirky becuase it is a round building!! The customer service was nice and the food in the restaurant is excellent. The beds/pillows were great and the little balcony is good for fresh air. However our airconditioner was clunky, the shower is a bit... More

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See 2 more reviews by Louise_Qld for Brisbane
towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review
16 April 2013

Thanks for your review Louise. Quirky is a most under used and under rated term I think! Seriously though our focus is on exactly what you've identified, building on our great location by offering a good value accomodation option with friendly helpful service. Interestingly I was actually staying the night of the fire alarm too, I may well have seen... More

Brisbane, Australia
Top Contributor
51 reviews 51 reviews
19 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 March 2013

This is a hotel close to everything, even though you have a hill to climb if you are coming into the CBD via the Airtrain (Get off at the Central station). The staff are very welcoming and provide you with helpful advice and very good service (Thank you Graham and Renaldo). Although the rooms are a bit small, they are... More

Was this review helpful? Yes 3
See 12 more reviews by Ian G for Brisbane
towermill, Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review
4 March 2013

Thanks for taking the time to give us your thoughts on your recent stay with us here at Tower Mill Ian. Thank you addtionally for the positive content of those thoughts. As I often say we cant take too much credit for the location of the hotel, it was pretty much here when we all started, but it is a... More

 
 
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Additional Information about Metro Hotel Tower Mill On Wickham Terrace

Also Known As:
Metro Hotel Brisbane
Address: 239 Wickham Terrace, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane
Amenities:
Bar/Lounge Restaurant Room Service Suites
Hotel Style:
Ranked #79 of 159 hotels in Brisbane
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Metro Hotel Tower Mill offers guests a selection of 3 ½ star guestrooms, most with their own private walkout balconies to enjoy the panoramic views of Brisbane city and surrounding suburbs.This Brisbane icon is a popular choice for people travelling to this beautiful city looking for comfortable, well appointed and affordable accommodation. Located on the edge of the city centre, the hotels facilities and services make it ideal for business travelers and those attending many of the conferences and trade shows that Brisbane is known for. Metro Hotel Tower Mill provides the perfect location for families and holiday makers along with those looking for value for money accommodation.Take and easy ten minute stroll through the parklands to Brisbane Town Hall, Queen Street Mall, Southbank parklands or the history Treasury Casino. Also located in the heart of Brisbane's medical precinct, adjacent to Brisbane Private Hospital (Holy Spirit) and numerous medical centres. ... more   less 
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