The hotel is a former factory and still feels this ways despite renovation for serviced apartments. The hotel is a 5 minute walk from Darling Harbor, and the immediate neighborhood has many good restaurants.
The apartment was large, even for our family of six. The facilities were in good order (laundry, dishwasher, indoor pool). The apartment was decorated with furniture...
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Stayed at the Oaks as we attended a wedding nearby. Had been given mixed reviews but we were pleasantly surprised! Check-in was quick, staff pleasant arranged a taxi for us to get to the wedding(probably could have walk if not for the heels!)
Room was clean & comfortable looked like it had been recently refurbished, bathroom definitely new. Small kitchenette...
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We very much appreciate your positive review of Oaks Goldsbrough Apartments, and are happy to read that you found your weekend away enjoyable. We do however apologise for the issues you experienced at checkout.
Oaks Hotels & Resorts looks forward to welcoming you back again soon!
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Being in the industry I had trepidations staying here (based on reviews here) and even rang the hotel before arrival to express some concerns. Well, there was no need... rooms were modern and clean, serviced daily and we were upgraded to the harbour view. When we had to request a couple of things, room attendants were prompt and courteous. There...
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Many thanks for your positive review of Oaks Goldsbrough Apartments. We are delighted to read that you enjoyed your stay and very much appreciate your comments. These have been forwarded to the team.
We look forward to welcoming you and your party back again soon!
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Wanted to make the most of Australia Day so we booked 5 days in a Harbour view 2 bedroom apartment.
We got the 13th floor and the view was fantastic. The Oz Day evening events we opened the windows , could hear the commentary and probably one of the best spots for viewing the fireworks..so mission accomplished there.
We will...
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Reviewed 25 April 2008
Reviewed 29 January 2011
Thank you for providing detailed feedback regarding your recent stay at Oaks Goldsbrough Apartments. It is disappointing to read that you felt a number aspects of your stay were unsatisfactory,
We always aim to provide a stay that exceeds guest expectations and we apologise that we did not achieve this during your stay. We would be very unhappy to lose...
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My partner and I stayed here mid week. We needed to be in the Darling Harbour/Pyrmont area so these apartments are positioned beautifully. The room was clean, spacious and covered all light/sound of the city. Staff were not the most attentive, but for the price we were more than impressed. Parking was offsite, however you pay $19 for 24 hours...
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Many thanks for your review of Oaks Goldsbrough Apartments. We are happy to read that you enjoyed your stay. Please be assured that your comments will be forwarded through to the Hotel Manager.
Oaks Hotels & Resorts looks forward to welcoming you back again soon.
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We stayed in a one bedroom apartment on the city side and it was spacious, well appointed with great views. Highly recommended.
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Many thanks for recommending Oaks Goldsbrough Apartments. We are extremely pleased to read that you enjoyed your stay and look forward to seeing you again in the future.
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The location is excellent at the darling harbour ...but thats where it ends . The apartments are very basic , with an odd lay out . The place is crying out for renovation and the odd thing is despite its mediocre presentation , its got a 4 star rating !
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We appreciate you taking the time to comment on your stay at Oaks Goldsbrough Apartments. However, we are sorry to read that you did not enjoy your time with us.
We do hope that you will consider staying with Oaks Hotels & Resorts again in the future to allow us to demonstrate the quality to which we are known.
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We stayed in a 2 bedroom split level with our 4 children (including 2 babies). We dont holiday very often so were really looking forward to our little bit of luxury (what we expected for over $500 a night) we were disapointed to find a shabby apartment in need of an upgrade and a good clean. we requested a cot...
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Thank you for providing detailed feedback regarding your recent stay at Oaks Goldsbrough Apartments. It is very disappointing to know you were dissatisfied with your stay and we are concerned to read of your experience. We always aim to provide a stay that is both enjoyable and exceeds guest expectations and we apologise that we did not achieve this during...
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Came in on Sunday 8th January - Room 302. Male clerk was rude and unhelpful. Stained walls, cracked tiles and windows filthy - as freeway overpasses within metres of all three windows. So we closed all the curtains for the duration of our stay. Location to Darling Harbour good. Looking at previous reviews I believe the issue with these apartments...
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We appreciate your review of Oaks Goldsbrough apartments, yet we are concerned to read of your experience. We are constantly striving to provide a stay for our guests that exceeds expectations, and we apologise for not achieving this during your stay.
Your comments have been forwarded onto the Hotel Manager for investigation. We do hope you will consider staying with...
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My husband and son stayed in a 1 bedroom. The room had very minimal natural light and was in need of a good clean. The bathroom basin had big cracks in it and tiles needed to be replaced. Requested another room with more light and was offered one no better than the one we had. Staff tried to charge us...
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Thank you for taking the time to comment on your husband and son’s stay. We are concerned to read that you have not received a response to your email. Our Customer Feedback Representative would sincerely like to get in contact with you. Please email customerservice@theoaksgroup.com.au at your convenience.
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