Beautiful location on the park, in the centre of all the shopping we ever want to do, close to restaurants & walking distance to Cockle Bay Wharf (so long as your shoes aren't too high). We have stayed here a few times - it's reliable for a comfortable luxury hotel in Sydney. The rooms are neat and cosy and the... More

I stayed here while on business trip. Rooms are spacious, comfortable, very clean with a good working desk and good wifi - very easy to work in the room. The location is fantastic - one block and you're in the heart of shopping Sydney - two blocks you're in the main business district - the other way you are directly... More

We stayed last night (Sunday). We checked in at 2pm which is the stated check in time. Firstly there was a miscommunication with the bedding requirements for our booking which took a little sorting out, then we were told the room would not be ready for another 30 mins. Due to these issues we were given an upgrade to a... More

I was in Sydney for holidays and stayed at the Sheraton. The hotel location is good and we stayed in the suite was great. Upon checking in, everything was good, but personally I felt the front desk staff was not so friendly, maybe I was dressed inappropriately and failed to impress the front desk. :) Everything was good with the... More

I stayed 2 nights in this hotel. Someone left a lime green hairband on the floor when I checked in, suggesting that the maid wasn't too attentive when cleaning the room. The overhead spot light in the bathroom was't working. I requested for someone to repair the light the next day but nothing was done. On check out, I was... More

Hard to beat this hotel for quality, location, service and value for money. Great rooms, very attentive staff. I found the walls a little hollow (easy to hear people in the hallway), however it was a minor thing given how good everything else was. If you can pick up a room for less than $250, you're getting a great value... More

We stayed one night and upgraded to the Executive Lounge. We booked on line and no problems. Check in was easy. There were drinks and nibbles from 5 pm and while it was full there was always room to sit. The staff kept the glasses topped and were eager to please. We also had a nice breakfast there after a... More

I recently stayed here for a business function. Pros - Rooms are quite spacious and clean. The location is very close to Hyde park and Pitt St Mall ( around the corner from David Jones and Myer). Valet parking is available for an extra $10 per day. Cons - rooms are extremely light and cannot be darkened. They have white... More

This is a very comfortable hotel with a deserved 5 star rating. The rooms are large and clean. The front desk staff are courteous and efficient. The hotel is opposite Hyde Park and right near Pitt Street Mall so an easy walk to many of the city attractions. It was a very enjoyable stay.