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Swissotel Sydney

5.0 of 5
68 Market St, Sydney, New South Wales 2000, Australia (Formerly Merchant Court Hotel)
Hotel amenities
Announcement
NEW MEETING SPACE
Ranked #32 of 220 hotels in Sydney
4.0 of 5 stars 699 Reviews
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699 reviews from our community

What travellers say about this hotel
  • Darling Harbour(31)
  • Star hotel(18)
  • Room service(16)
  • Circular quay(14)
  • Opera house(12)
  • Very nice(11)
  • Great location(10)
  • Queen Victoria Building(9)
  • Friendly and helpful(6)
  • Executive Lounge(5)
Traveller rating
    329
    208
    95
    42
    25
Only show reviews for Family (102) | Couples (268) | Business (125)
Date Rating
cola_smith
Cambridge, Massachusetts
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW

My wife and 6 month-old just completed a 9-night stay (Executive Club level). The location is excellent, steps away from Pitt Street Mall, David Jones, Myer, VCB, Hyde Park, and within easy walk of Circular Quay, Opera House, Darling Harbour, etc. The front desk service was excellent. We had requested a room with a king size bed. We got one,... More

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cosy504022
Kettering, United Kingdom
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 8 February 2012 NEW

This hotel located only 10 mins walk from Darling Harbour has great views of the city and very spacious well appointed rooms. There is so much space especially in the reception area, even though it is situated on the 8th floor. The food is excellent and the staff are very polite and helpful. Yes, you have to get an elevator... More

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golfcaddy101
Sydney, Australia
1 review
5 of 5 stars Reviewed 7 February 2012 NEW

I stay at the Marriott Circular Quay on Pitt Street the Shangri- La at the rocks and the Swiss Hotel in Market Street. The Exectutive Club at the Swiss Hotel is just fantastic as is the service and the hotel facilities. The bar at the top of the Shang is agreat place to meet other folks especially on Friday Afternoons... More

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bahill42
Kiama, Australia
1 review
3 of 5 stars Reviewed 7 February 2012 NEW

Had a one night stay in a 'good', clean room with a comfortable bed. Fabulous location, right on the doorstep of city shopping. Our only real gripe was being woken at 9:30am (late by usual standards but hey we were making the most of the stay) by a staff member who came in to check the mini bar to see... More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
9 February 2012

Dear Guest, It is with surprise that I read your review in which you described your most recent stay. I sincerely apologise for your inconvenience and would appreciate if I would be able to connect with you directly. Do send me an email at your earliest convenience, so that I can ensure a proper follow-up. Sincerely, Daniel Fueglister General Manager... More

James O
Sydney, Australia
Reviewer
4 reviews
4 of 5 stars Reviewed 6 February 2012 NEW

My wife and I stayed here on our wedding night on January the 7th. Pros: Great location, quiet, large room, very clean. Free late checkout and room upgrade. Cons: Staff. 2 things. 1. I had organized rose petals on the bed/floor as a surprise for my wife on our honeymoon. As we checked in (wife in wedding dress) the receptionist... More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
9 February 2012

Dear Guest, Greetings from Swissôtel Sydney and thank you for your most valuable feedback. Please allow me to rectify and review this immediately. If you wouldn’t mind our Rooms Division Manager will be in contact shortly, to ensure full and adequate follow up. Thank you again for allowing us to improve and I wish you congratulations on your wedding. Sincerely,... More

PDrought
Contributor
11 reviews
1 helpful vote
4 of 5 stars Reviewed 5 February 2012 NEW

As expected for a five star hotel - expensive but with faultless service. The concierge, David, was extremely helpful and a good man to get to know! One tip - avoid the breakfasts. They are $35 per person and you can get better stuff nearby for a fraction of the price (for example, in the beautiful old Steand Arcade). More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
9 February 2012

Dear Guest, It was a pleasure to receive your feedback and I look forward to sharing this with David and our entire team. I hope to make contact with you directly, so that we may incorporate your preferences into our breakfast offering. Thank you again dear guest and I look forward to hearing from you. Daniel Fueglister General Manager Swissotel... More

McIntoshFamily
Camden NSW
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 4 February 2012 NEW
2
people found this review helpful

We booked the Hotel via Last minute.com as a "Mystery" booking. I was a bit nervous about what we would end up with. Well it was great, right from the start the staff that greeted us at Reception were friendly and helpful. The room was clean, and a good size with a king size bed and a large bathroom with... More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
9 February 2012

Dear Guest, Warm greetings and thank you for your wonderful review. I am so pleased you took a chance for your short stay in Sydney. If you have any preferences or would like any assistance on your next stay, it would be me pleasure to arrange something personally. With best regards, Daniel Fueglister General Manager Swissotel Sydney 68 Market St... More

kel1168
Sydney
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed 4 February 2012 NEW
2
people found this review helpful

Love the location. Stayed 3 days and couldn't be happier.Walking distance to everything. Train station ( to go to Bondi), 10 Minute walk to Circular Quay ( to go to Manly, Tarongo Park Zoo, Luna Park and The Opera House, and to catch The Monarail to Darling Harbour. Hotel very clean and large. Staff very friendly. Would definately recommend this... More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
7 February 2012

Dear Guest, Warm greetings from Swissôtel Sydney! I am delighted you enjoyed your 3 days in Sydney and were able to explore so much in so little time. Do let me know if you require any assistance on your next visit to Swissotel Hotels & Resorts. With best regards, Daniel Fueglister General Manager Swissotel Sydney 68 Market St Sydney NSW... More

katiies
Brisbane, Australia
Contributor
11 reviews
2 helpful votes
5 of 5 stars Reviewed 3 February 2012

We chose this hotel for its location and were not dissapointed. It was within walking distance of all main tourist attractions and close to subways and buses to reach the outer suburbs. The rooms are large and clean with huge bathrooms. I will definitely stay here again on my next visit! More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
7 February 2012

Dear Guest, Grüezi and warm greetings from Sydney! Thank you for sharing your kind review and of course do let me know if you need anything. Wishing you a great day. With best regards, Daniel Fueglister General Manager Swissotel Sydney 68 Market St Sydney NSW 2000 Email: EmailUs.Sydney@swissotel.com More

itchysoul
Kalgoorlie, Australia
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Our overnight flight had us at the hotel by 7am and we were amazed to be allowed to check in so early, provided we accepted a twin double room instead of our reserved king. No problem and we enjoyed a catch up nap uninterrupted by noise generally associated with daytime hours. The room could use a freshen up decor wise,... More

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Daniel Fueglister, General Manager at Swissotel Sydney, responded to this review
9 February 2012

Dear Guest, Thank you for sharing your review and for staying with us at Swissôtel Sydney. I appreciate your even and light hearted approach, ‘the spa bubbles merrily’. Please allow me to review your feedback further and of course, I hope to welcome you soon. With warm regards, Daniel Fueglister General Manager Swissotel Sydney 68 Market St SYDNEY NSW 2000... More

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Swissotel Sydney Also Known As

  • Swissotel Hotel Sydney
  • Sydney Swissotel Hotel
Address: 68 Market St, Sydney, New South Wales 2000, Australia (Formerly Merchant Court Hotel)

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