Can't be beat for views over Sydney harbour. Overall service is great but maybe not as attentive as other hotels like the Westin Sydney. Either way the consistent enjoyable experience and view will bring you back to it. More

Stayed here for one night at the end of January for my husband's birthday. It was a last minute booking so we were thrilled to get there and be assigned a lovely, spacious room overlooking Darling Harbour. The room was a great size for a hotel room; quite large I thought. The bathroom was magnificent as well ... not that... More

Stayed here in September when travelling on our honeymoon. This was the hotel where we based the majority of our stay in Sydney. We were here for 5 nights and could not fault the place in any way. Check in was quick and easy, the receptionist was lovely and gave some advice on places that were a must to visit.... More

Shangri-La is a very reputable brand in the hotel industry and the Shangri-La in the Rock above Circular Quay in Sydney does not dissappoint. My wife and I sent a week there in January while visiting Sydney to attend a friends wedding. We had a great room with a little entrance lounge, spacious bathroom and very comfortable room with a... More

It was my second visit to the hotel in 3 months. The first visit was so impressive that I wanted to come back again the second time. Unfortunately, the arrival experience was a little disappointing on this visit for an Amex FHR member. I dropped an email to the GM, Franz Donhauser, who called me back within an hour to... More

This is a terrific hotel - great room amazing views, lovely staff - if you are thinking of having a sneaky couple weekend away it well worth the money (unlike some of the other so-called 5 star hotels in sydney). The bar on the top floor is sensational - there is truely nothing in the world like it. Love it. More

This is our 3 stay at this hotel. Location is great as we love been near the rocks with the beautiful views. We paid for a Horizon club room and should have had some kind of upgrade but sure if we did as the room was smaller than the one we stayed at last time. Club lounge is lovely but... More

We had a great room with a nice view of the harbour. Only slight disappointment was that to get to it when walking you need to go up quite a steep though short hill with some steps which was difficult with a pram and an 18month old. We stayed at the Intercontinental the week later which we found more convenient... More

What can we say about this hotel. We initially ventured to Sydney for a short time so that we could fly to Melbourne and even Fiji. We planned a 2 day stay but ended up with about 8 days. We always ended up here. Because of weather, illness, cyclones, cancelled flights (two) they were always flexible with us and had... More