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All 34 Canberra hotels »

Quest Canberra

4.0 of 5
28 West Row | Melbourne Building, Canberra 2601, Australia
Hotel amenities
Ranked #21 of 34 hotels in Canberra
3.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    6
    4
    6
    8
    3
Date Rating
licketylips
Melbourne, Australia
Contributor
16 reviews
34 helpful votes
3 of 5 stars Reviewed 29 January 2012

Good quality accommodation, plenty of space and clean rooms. Balcony overlooking main street is a plus, although it is noisy on the weekends at night. However for the price paid I would expect better car parking - there is limited car parking at rear of premise, which is unsecured in an alley with a club X in it. More

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Peter M
perth
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed 14 January 2012

i stayed here for 4 nights while i was in Canberra on a business trip. the room itself was great, clean, spacious with a lovely balcony. the main drawback was the very noisy location. The hotel is located on the first floor of a historic building and the ground floor is occupied by restaurants and bars. Very handy for grabbing... More

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NuNu1980
Cairns, Australia
Contributor
18 reviews
6 helpful votes
3 of 5 stars Reviewed 17 December 2011

Stayed for work in town so found the location very convenient. For the price I would normally expect more, but Canberra has low standards generally and high prices. The room was well sized, well fitted out and newly renovated. Except the bed was very uncomfortable. The staff were very friendly and always helpful. Room servicing was not consistent, some days... More

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Phyllis W
Surfers Paradise, Australia
Reviewer
4 reviews
5 of 5 stars Reviewed 4 December 2011

We had a rather large one bedroom apartment without much of a view, but as we were visiting it wasn't too important. The apartment looked really fresh and clean. The girl on reception was welcoming, but looked a little bit scruffy I thought. She offered advice about places to eat and was extremely helpful with a few other questions we... More

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Amelia S
Aalborg, Denmark
Contributor
15 reviews
2 helpful votes
4 of 5 stars Reviewed 12 November 2011
1
person found this review helpful

Quest Canberra is a modern place to stay in Canberra. Reception staff are helpful even the girl who was obviously new, She tried her hardest to ensure our questions were answered. Great place to stay and I would recommend it to any one traveling to Canberra, just not during the weekend as it is very noisy on the street below.... More

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Joshua Wrest, Manager at Quest Canberra, responded to this review
29 November 2011

Thank you Amelia S for your review. We are pleased that you had a pleasant stay and we look forward to hosting you again at Quest Canberra. With regards to the staff member who was not wearing shoes, I have since spoken to her advising her that she must wear her shoes whilst working at Quest Canberra. If I can... More

HaydnAustralia
Australia
Senior Contributor
31 reviews
12 helpful votes
3 of 5 stars Reviewed 4 November 2011

I tried the Quest because I stay in Canberra a lot for work and I thought I'd give a few different hotels a go. This is an older hotel but it is fairly close to the center of town (Civic). On the days that I was there the council was doing up the footpath out the front of the building... More

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FairfieldNSWBrunda
Fairfield NSW
Contributor
11 reviews
4 helpful votes
2 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

We have stayed in The Quest at Wagga Wagga so were expecting a high standard. Here are some thing I wrote down before I left to go home... The smell of the place reminded me of a guinea pig cage. Later when I had no shoes on, I noticed that the hall and kitchen carpet was wet, so that may... More

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Joshua Wrest, Manager at Quest Canberra, responded to this review
29 November 2011

Thank you for your review. Many of the issues you have raised have been taken on and fixed. As I have recently taken over the management of Quest Canberra, I appreciate guest feedback on these matters. I also recommend contacting our reception staff on any issues you may have during your stay to ensure they are dealt with sooner rather... More

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archer66
adelaide
Senior Contributor
33 reviews
31 helpful votes
3 of 5 stars Reviewed 13 October 2011

Spent 5 days at this Quest because of location only. The building goes back to 1920's and is single storied. The apartments are acceptable by Canberra standards but fall behind many of the newer Quests. I also accept comments made by other contributors about the noise but we were fortunate to have cold wet nights which minimised the yobos on... More

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Joshua Wrest, Manager at Quest Canberra, responded to this review
29 November 2011

Thank you for you review. As the newly appointed manager of Quest Canberra I have taken special notice of your review to improve on our product. For your future stay, if our servicing has not met your expectation please contact our reception staff who will assist in rectifying any problems you may have. Additionally as our carpark is non-secure, we... More

lisa f
Melbourne, Australia
2 reviews
2 of 5 stars Reviewed 26 September 2011

We stayed in a 2 bedroom apartment for 2 nights at $330 per night. The room wasn't serviced while we were there, the entrance from the car park was through a dingy back alley, the mugs in the cupboard were filthy, but the biggest problem was the NOISE on Friday and Saturday night from the pub downstairs. The music reverberated... More

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Joshua Wrest, Manager at Quest Canberra, responded to this review
29 November 2011

Thank you for your review. With Quest Canberra's central location we unfortunately do experience noise during the evening on weekend periods. Being located in the Melbourne Building, regarded as having some of the best restaurants and bars in the Canberra CBD we see many people come to the area and many people book with us for this reason. Our reception... More

Lee63255068
Brisbane, Australia
Senior Reviewer
6 reviews
1 helpful vote
2 of 5 stars Reviewed 25 September 2011

The Quest in Canberra is in the right spot, but its like sleeping on the street. We could literally hear every conversation as people passed b on the street below. Every car, bus (of which there were many) that drove by, stopped conversation in our room. We had a 2 bedroom apartment that was tiny. There was no drawers in... More

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Joshua Wrest, Manager at Quest Canberra, responded to this review
30 November 2011

Thank you for your review. Unfortunately our greatest asset (our location) does cause problems for some of our guests on weekend periods. Being located amongst some of the best restaurants and bars in the city does result in noise being an issue on weekend periods. With regards to our apartment size, we often get complimented on how large our two... More

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Address: 28 West Row | Melbourne Building, Canberra 2601, Australia

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