We had a conference to attend at Ellerslie; the Ibis is attached to the Novotel but is the cheaper option. It is clean tidy and well run, and is more than adequate for a home away from home. Everything works and the atmosphere is helpful and friendly. The rooms are quiet and warm and the beds are very comfortable.

From the moment we set foot in this hotel, the staff treated us like royalty. They were super nice and confirmed tours for us. When one of our pick ups didn't show up, they were very helpful in getting it all figured out for us. They were also able to point us in the direction of a phone store to... More

I was taking an advantage of the Accor sale, spent only 71NZD for a night in a king standard room. After a long journey from Queenstown driving a campervan, finally we arrived at this hotel. We were greeted with a guy at the reception. He was not really friendly I must say. Not smiling or anything. Just a standard service.... More

One of the best staff I ever seen in hotels all around the world. Enthusiastic, young, polite and very helpful, Thank you very much to all of you in the restaurant and reception, you are fantastic team !

Stayed for a week in a standard Ibis-style hotel room with small bathroom. Room was clean and quiet with a large, comfortable bed. The hotel is located in a park-like setting adjacent to the Ellerslie Racecourse and just a few minutes walk to Greenlane train station which offers frequent 15 minutes train rides to the city center. Staff were friendly... More

Stayed for 3 nights in May, part business, part pleasure, can't comment on check in as hubby checked in alone. I do know his room wasn't booked but that was due to an error on behalf of the organiser who booked our stay not the hotel. He said he had to wait 30mins for a room which IMO having come... More

The room was small and clean and tidy. bathroom was small but adequate. Service when checking in was fantastic - couldn't fault it. For the price, all ok. The bed was obviously 2 singles pushed together. As long as you slept on one side of the bed it was ok. Food was a complete rip-off. Ordered room service - the... More

Staff were friendly and helpful. Room was adequate but bit small for a couple. Bathrooms were adequate but once again small and slightly restrictive for 2 people. Reasonable value. Breakfast too expensive for what we needed.

Nice hotel which is central to the city area. Nice modern rooms however very small, think formulae one hotel with upgraded decor and features. The rooms are reasonably priced which is where the value stops! The wifi is a joke at $20 for 180 mins or 60mb, in this day and age that won't get you far. The hotel does... More