We "booked" this hotel in the airport, got free transfer to the hotel and 3 days later back (a normal price for taxi is around 200 pesos once way), service was very nice, they asked all our questions, tried to help us to organize trips to the sea, Yumka etc. First room we got was not very nice, so we... More

well , this is a ugly hotel ugly rooms ugly area and ugly enviroment the rooms and the whole hotel is outdated is like a travel to the past , didnt feel safe in and outside the hotel pros: free wifi included, coffe maker and free coffe and bottle of water in room,NOTHING MORE

Horrible, dirty, overpriced & rips you off for breakfast. The fitness center was foul, completely outdated and infested with mosquitos. Stay somewhere cheap near the bus station or the airport if you must go through Villahermosa.

i stayed in the hotel just because i had to attend a business meeting there, and they had a good offer at a very cheap price at the moment. bad location in downtown noisy and dirty area. rooms are outdated and old, and look very different from what they show in their website. cheap internet access. good attitude from hotel... More

Having booked this hotel because it had a crib we arrived late at night to be told that there was probably no crib. One materialised about an hour later. The room had no natural light, was not quite clean and was generally subpar for a relatively pricey hotel. Most of all, however, the staff were exceptionally rude and unfriendly, which... More

We were very impressed with this hotel. Nice swimming pool, fitness centre, and a good restaurant. We really loved the staff because they were so helpful and friendly.

We had originally planned on staying 2 nights in Villahermosa at the tail end of a trip to Chiapas, only to check out the Olmeca heads and then catch a flight (however, the swine flu closed all ruins and museums in the country, including the Parque La Venta). I wanted to book a hotel right downtown, close to the action-... More

From the website and things I had read about the hotel, I was looking forward to a good experience. Not so. Upon arrival, the reservation was handled well but not a very gracious reception staff. The gracious person was the bellman, who, of course, works for tips. The room was a huge disappointment. Badly in need of updating because it... More