I would like to make it clear that I am reviewing the Wedding Department, not the Resort in general. The Excellence Riviera Cancun Resort is a beautiful location for a wedding, but after my daughter's experience there, I would not recommend it. We could live with the little things that went wrong . . . (1) failure to serve the... More

Spent 5 days with the girls and had a ball!!! Excellence was Excellent!!!!! 1. PROPERTY: Picture perfect!!! No overgrown vegetation; pools were crystal clear; and seaweed at the beach was kept to a minimum. I/we felt very safe walking at night. a. The spa view is nice and really peaceful because you can hear the soft music playing in the... More

My wife and I just returned from a weeklong stay at ERC. This was our 6th trip to the area, and the first time we had ever done a return trip to the same resort. We were at the ERC in Jun 2011 for the first time. The hotel was just as we had left it two years ago. The... More

Firstly I will start with the positives it's not all bad.. After intensive research, and constant viewing of trip advisor I booked Erc as my destination wedding/honeymoon. Only me and my partner travelling, great rapour with wedding planner Gloria before travel, expressed even paid for extras prior to travel. Hotel is amazing to look at, staff are all amazing in... More

Stayed at the Excellence 29th April to 13th May and have just returned from the best holiday ever. Everything about the place is superb, from the accommodation to the pools to restaurants serving beautiful food to suit every taste. The best thing about the place, however is the staff. Everyone is friendly, polite, and efficient with shining stars "Tomas" and... More

I just returned from ERC where, I spent a week with my friend.The beach was beautiful and the water was warm and very clean. The hotel itself is very nice, clean, feels neither too small,or too large.We were constantly greeted with friendly smiles from the polite and helpful staff. Breakfast and the lunch buffet is outstanding with a huge selection... More

We spent two weeks at this beautiful property. We went for our twenty fifth wedding anniversary and we had a wonderful time. They have 8 restaurant and beautiful pools.Gorgeous white sand beaches.and a very amenable staff. Especially the entertainer staff (Karla and Sophia). All I can say is if are thinking of going is book you certainly won't be disappointed,... More

You know your stay is off to a good start when you walk into the resort and they say "Welcome home" and hand you a cool towel and a glass of champagne! Ahhh, you feel yourself starting to unwind and it only gets better from there. This was our 4th time to this resort after trying several other AI's in... More

This is the 5th time at the excellance and I must say it is getting much better. The first three times there they were as the name says, but two years ago I wrote things were going down hill iwth the food and service. We were the the week of march 18 - 25 and the food was much better,... More