I had to write this review as this hotel stands out as the worst '5' star hotel I have ever stayed in. This is also my first ever review to write. Normally I'm easy going when it comes to '5' star hotels and don't ever encounter issues. We requested a double room to be told on arrival that none were... More

Staff overall seems not concerned about hotel guests, except one guy @ the bar. Many times ignored during breakfast and dinner when asking countless times for coffee (this was the thing I just couldn't sort by myself). And tried to include calls on my bills, apologies only after I started to ask specifically about each position on bill... Room had... More

Please don't be put off by the negative reviews on this lovely hotel. Some people just love to moan. I have been to this hotel for the past 7 years. I first went with my husband and now return every year with my mum and 5 year old son. The hotel is very nice, lovely and clean. The rooms are... More

we arrived on sunday 22 th January at 11 o'clock after a long journey ! we had to wait 3 hours before we got our rooms, very unkind staff at the reception. In the toilet we could change our clothes to go to the swimming pool..... The rooms were nice and large, so we were satisfied. But on the second... More

No heated pool freezing cold, wifi never worked, could not use in rooms just in reception, staff are not all that friendly, when we went for breakfast we never had coffee or tea we even had to get our own cuttulery! Staff in the main eating place not very helpfully, the rooms where nice but I would say three star... More

Overall this was one of the nicest hotels we've stayed in although far from the best and certainly not 5 star. It's located in front of a small sandy beach. To reach it you can exit through the rear of the hotel via a locked gate, across a quite road and down the steps of a shopping arcade. Unfortunately at... More

we stayed at this hotel a week before Christmas so it was half empty unlike some of your other travellers we loved this hotel, the food was some of the best i have ever had. we had a sea view room at the very end of a very long corridor ( we should have taken a bike ) but we... More

Beware this is not a 5 star hotel, more a 3*** facilities may classify it as one, but service wise, I have recieved better in 3 star hotels.” Had my camera stolen from around the pool. Asked if there were any CCTVs anywhere and the answer was " we don't know"..Cold food ....but you can always heat it up on... More

We stayed in this hotel in early January. This is a 5-star hotel but does not deserve to be. The noise level in this hotel is not acceptable because to access the rooms that we were in you had to go down the corridors that are external and which are exposed to the elements. The floors in the corridors and... More