What a mixed experience. The hotel itself is fine, well presented and very clean, although it may be an idea to spend less cash on ornaments and more on pillows, as the ones they offer defy description. The main contention at this hotel, as other reviews confirm, is the level of management service, which from our experience is non-existent. After... More

We booked this hotel via Crystal Ski for 1 weeks skiing on Patscherkofel. The hotel is sited only 5 mins walk along the road from the Olex Ski area at the base of Patscherkofel Mountain. This walk is along the main road so the adverts saying the hotel is a "ski in/ski out" hotel are not true as theres no... More

Booked the "Internet Early-bird" non-changeable special on the Best Western website for a double on Sunday/Monday, September 12-13, 2010. No problem with the reservation, though your card is NOT charged until checkout, despite what the website says. The room was very, very nice - big bathroom with soaker tub and European hand-held shower head (though no shower curtain - strange),... More

the hotel is 10 minutes by foot from the olympiaexpress ski area with a fantastic view of the patscherkofel mountain on one side and with a pastoral landscape in the other. we received very friendly service,tasty breakfast(also in the evening an italian restaurant very special).we learnt to ski with snowsport igls ski school and we had a very good time. More

We stayed at the hotel in June for 3 nights, and had a wonderful time. The hotel receptionist (Hannes), went out of his way in helping us plan our day trips in and around Innsbruck. We got a very large room with lots of windows and balcony, we were probably upgraded. The breakfast was very good, with excellent service from... More

The rooms were large and comfortable with a nice balcony and view from the room. The breakfast was very good. The hotel is great value for money. More

After reading these TripAdvisor reviews we booked the Romerhof through Booking.com, unfortunately upon arrival we were told that the hotel was fully booked and that 'booking.com' must've made a mistake (I later checked and they said they hadn't) but that a sister hotel was available in Telfes about 10km away. Romerhof staff were adamant that the ski runs in IGLS... More

The owners were very accomodating, and the grustl (backpacker's delight) was the best meal in Austria! More

I've stayed here twice and will continue coming back; both times I've left feeling refreshed and happy to have spent time in Innsbruck. The hotel is actually in a tiny village up in the Alps near the site of past Olympic games and bobsled. DON'T LET THE LOCATION DISSUADE YOU! Finding the correct bus from the train station is tricky,... More