Lovely hotel lobby with friendly reception staff. Did not use any of the facilities as not in the hotel for long enough. For 44 pound's and free parking was excellent value for money. Just a shame that the air con difficult to understand so the room was rather warm especially overnight. I like to sleep with the window open which... More

Stayed here the night of our wedding. Room was a nice size with a big bed. Was decorated nice but I felt something was missing. Had breakfast here and wish I would have gone to weatherspoons. Service was not great and it was not explained to us that you need to order eggs had alot nicer breakfasts in other hotels... More

The hotel was well situated in the town centre close to the local restraunts and cinema, which was handy for the evening. The hotel facilities were good and the staff were excellent and very helpful the room was clean and comfortable if a little dated.

Stayed here for the second time this year. Both times excellent service, rooms are good size and there was a big bed. We asked for more milk coffee biscuits and were given plenty without a problem. The room was very warm and we were having trouble sorting the air con, but a member of staff came and explained it to... More

We stayed in one of the 'club' rooms - its not clear if they had recently been refurbished but there were better than I expected! It was clean and comfy with a nice big bed. Elements of the room were a little worn - some chipped paint and a few scuff marks but nothing that spoilt the stay. There was... More

Stayed here the night before a family christening. The room was clean and well presented, if in need of a lick of paint. The side panel of the bath was cracked, the towels were fresh and clean, but slightly yellow instead of a crisp white. The bed was HUGE and extremely comfy. Breakfast (not always included in the price) was... More

Booked in here for 2 nights , 5th and 6th April , fantastic hotel , very clean and staff very friendly and couldnt do enough for us , leisure facilites , pool sauna and steam room were good , location was perfect , leave the car in hotel car park, train station to liverpool 5 mins walk ,St Helens town... More

I stayed here for one night because I wasn't feeling too good. It wasn't much, as we wasn't looking for a really fancy place but I really enjoyed my stay the hotel is very clean and we had a lovely bedroom and bathroom. The staff are very friendly. There is a pool and gym in the hotel which is clean,... More

I used this hotel on a business trip. Staff were jolly, friendly, informative and obviously doing their best. The few good things were that I was working long days and spent little time there. In temperatures below freezing, the whole place felt like an ice palace and not aided by the odd idea to keep the outer doors into reception... More