Having hunted around on the internet for somewhere to go for a last minute weekend break I finally picked the Best Western over another hotel in the local area.
On arrival the hotel was clean, tidy and well presented with ample literature on the local area which came in handy for the following day.
The room was well appointed and...
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Dear Richard,
May i take this opportunity to thank you for taking the time is posting such a poistive piece of feedback about the hotel.
I have taken the liberty in sharing your kind words with the rest of my team, and they wish to be associated with this note of thanks.
Regards,
Jerrod Latham
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Had a very good value 2 night package through Superbreak including bed, breakfast, dinner and dancing 1st night and then the New Year's Eve Buffet ( food was ample and well presented ) dancing and disco. All good fun, catering to the more mature guest, the function room was packed and as a couple we were seated on a table...
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Dear MOD54,
Thank you so much for taking the time in completeing feedback on our hotel through Tripadvisor.co.uk.
I am personally pleased that you enjoyed the New Year Festivities, and that the hotel met your expectations.
Should i or any other member of my team be of any further assistance please feel free to contact us.
Regards,
Jerrod Latham
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Had the misfortune to be stay there whilst the remnants of a private party decided to end their evening in the only bar in the hotel. Most of them were drunk, loud and using very foul language and a fight ensued between drunken members of the party. Nothing was said to these louts by the hotel staff and in fact...
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Dear DocLorro,
May i firstly take this opportunity to thank you for taking the time in writing your comments on Trip Advisor.
I have read through your comments and would like to be able to speak with you over the telephone to discuss some of the points.
Regards,
Jerrod Latham
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Have stayed three times at the Rockingham Forest Hotel whilst attending events at Rockingham Castle which is a mere 250 metres away. On arrival the Reception Desk were most welcoming and helpful but no luggage trolleys or porterage - an old service trolley was found and it did the job.
A pleasant large room overlooking the car park, never experienced...
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Dear Craigweil,
Thank you so much for your kind words in your review.
As part of our on-going programme of staff recognition i have taken the liberty to share this review with my team and they would very much like to be assiciated with this response.
Should i or anymember of my team be of any further assistance, feel free...
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First things first... sat nav misled me! Not the best start, but managed to find the hotel relatively easily thanks to mobile phones & google maps, so problem solved. (Misty, dark evenings perhaps not the best place to search for a hotel in new territory).
No problems with staff or reception. We arrived Friday night, left Sunday morning. Reception were...
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Dear Rhidassa,
May I thank you for taking the time in writing such positive feedback, I have taken the liberty is sharing your review with my team here at the hotel.
I hope to be able to welcome you back to the hotel in the future and should i or any member of my team be of any further assistance...
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As others have said - don't be put off by the hotel's exterior.
This hotel has everything you need for a business stay - clean, free parking, free wifi, great food and bedrooms that have been refurbished to a high standard.
Loved the rain shower - a very nice touch.
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Dear Missyevans,
May I firstly thank you for your kinds words regarding the Best Western Rockingham Forest Hotel, as a leading hotel in Corby we pride ourselves on our service and facilities and I am glad to see that we met your expectations.
Should I or any member of my team be of any further assistance please feel free to...
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A nice hotel, the room was one of the quietest I have ever stayed in and I had a great night sleep.
The only fault, the bathroom was a little "tired" and would benefit from the grouting having a good clean or renewed.
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May I firstly thank you for your kinds words regarding the Best Western Rockingham Forest Hotel, as a leading hotel in Corby we pride ourselves on our service and facilities and I am glad to see that we met your expectations.
Should I or any member of my team be of any further assistance please feel free to contact us....
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We had our wedding reception at the rockingham forest on the 24th september. We booked 20 rooms for guests ranging from 21 years old to 81 years old and not one had a complaint. Everything about our day was fantastic. The reception room looked lovely, the food was delicious (and they served 100 people a hot 3 course meal) the...
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Dear Kelly-ann C,
Thank you for spending the time, leaving such a positive review. I have taken the liberty to inform my team of your comments, and we all look forward to welcoming you back in the future.
Jerrod Latham
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Was very disappointed with room service as our breakfast order was not collected and when it did come after following it up lots of items were missing that we ordered.
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After a 3hr drive I arrived at the hotel at 10pm. I was greeted by a friendly receptionist. On arriving at my room which was clean (apart from a large stain on the carpet) I attempted to connect to the wireless to complete some preparation for the following day’s project. This proved fruitless even after calling reception to obtain a...
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