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All 9 Sunderland hotels

BEST WESTERN Roker Hotel

3.0 of 5
Roker Terrace, Sunderland SR6 0PH, England
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BEST WESTERN Roker Hotel
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Ranked #5 of 9 hotels in Sunderland
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234 reviews from our community

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Sunderland, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

Phoned up 2 days before Father`s Day to find out what the format was regarding the carvery lunch. Was told that booking was recommended in the resteraunt as it was classed as a special day & was a 3 course meal. Just wanting a Sunday dinner I was told that we could just turn up on the day in the... More

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Scarborough, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 16 June 2013 NEW via mobile

Stopped at this hotel just for one night. I'm I glad it was just one night,we were put in room 143 right above the pub. We checked in about 3 pm and we could hear the music from the pub down stairs. Could not open window because of noise. This went on until after 2am. Will not recommend this hotel... More

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York
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4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

Stayed one night, a woman on my own. Good welcome, fabulous room with lovely view.comfortable huge bed. Every where very clean. Good choice for breakfast.noise from the bar stopped at 11pm. Felt very comfortable and very safe throughout my stay.

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KEITH D, Director at BEST WESTERN Roker Hotel, responded to this review
15 June 2013

Dear Reviewer, Thank you for taking the time to review your recent stay with us. I am delighted to read that you had such an enjoyable stay. I will pass all of your kind words to the staff involved who helped to ensure your stay was excellent. Once again a huge thank you for your review and we look forward... More

Newcastle, England
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 29 May 2013

Stayed here whilst attending a wedding. My room was lovely - clean and nicely decorated. Communal areas were also nicely turned out, and the hotel was actually much larger than expected. The hotel is in a great spot, overlooking the beautiful Roker beach - making breakfast in the restaurant overlooking the sands an especially nice experience on a lovely sunny... More

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KEITH D, Director at BEST WESTERN Roker Hotel, responded to this review
15 June 2013

Dear Reviewer, Thank you for taking the time to review your recent stay with us. I am pleased you had an enjoyable stay with us and I will pass all of your comments to all of the staff involved. Once again a huge thank you for your review and custom. We look forward to seeing you again in the near... More

Durham
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 25 May 2013

Stayed here with friends while attending a party night. Huge room, king size bed and 2 singles, clean and plenty of towels, big bathroom. Toiletries and tea tray adequate. Party night a great success, food of a good standard and served hot which at big party nights often doesn't happen. Room at rear of hotel after navigating several stairs and... More

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KEITH D, Director at BEST WESTERN Roker Hotel, responded to this review
27 May 2013

Dear Reviewer Thank you for taking the time to review our hotel. I am delighted to read that you had such an enjoyable stay with us whilst attending one of our party nights. I will certainly pass your kind comments to all of the staff involved, who I am sure will take great pride in knowing that we have achieved... More

Gateshead, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 via mobile

Me and my boyfriend got notified of a deal at this hotel last minute.(.An overnight stay including 3 course meal & breakfast) £50 per couple!!!how could you refuse that..we arrived on a Sunday but we was UN aware of a marathon that was taken place all through the streets of Sunderland,hmm not a great start as we had to sit... More

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KEITH D, Director at BEST WESTERN Roker Hotel, responded to this review
22 May 2013

Dear Reviewer, Dear Reviewer, Thank you for your review, I am delighted to read that you had such an enjoyable stay with us and felt that you were a million miles away! The roads to the front of the hotel should have reropened at 1.30pm and we were informed by the organisers that access would be given to guests of... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 17 May 2013

My girlfriend and I stayed for one night (Sun) on special deal the hotel often have at quiet times. Can't fault the location...right on the sea front with views out to Roker pier. The front of the hotel could have done with a lick of paint but once inside it looks more than presentable. The room was ok I guess,... More

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KEITH D, Director at BEST WESTERN Roker Hotel, responded to this review
22 May 2013

Dear Reviewer, Thank you for your review, I am delighted to read that you had such an enjoyable stay with us and found the break to be very good value for money. I am delighted to inform you that the front of the building has been fully painted and now looks amazing! The roads to the front of the hotel... More

Lincoln, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 May 2013

As another reviewer (Phil B) remarks, the hot water pipes pipes run along the inside of the room, and although the heating was off, the room was stifling as it was the hottest day of the year (First May Bank Holiday Monday) We were in 112, and the room was more than adequate, and the bathroom twice the size it... More

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KEITH D, Director at BEST WESTERN Roker Hotel, responded to this review
22 May 2013

Dear Reviewer, Thank you for your review of our hotel. I am sorry to read that you found your room too hot. A small minority rooms do have hot water pipes running through them, however I am pleased to write that we are in the process of reducing the heat in these rooms by covering the pipes to stop any... More

Reading, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 9 May 2013

Two night stay, room was nice with a sea view and nice to have a bath in the room too. Bed was comfy and not too noisy outside at night. Breakfast was enjoyable and cooked to order. Service was excellent and could not fault my stay in any way. The Italian restaurant is well worth a visit as well. I... More

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KEITH D, Director at BEST WESTERN Roker Hotel, responded to this review
17 May 2013

Dear Reviewer, Thank you for your review. I am delighted to read that you had such an enjoyable stay at our hotel. I will pass all of your kind comments to all of staff involved. Once again a huge thank you for your custom and review and we look forward to seeing you when you visit the area again. Kindest... More

Keighley
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

Stayed one night at best western staff very friendly, hotel clean and welcoming, will certainly be visiting again, bar and restaurant very good value for money. Lovely location, breakfast was excellent, everything you could possibly want from a full English to continental, thoroughly enjoyed our stay

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KEITH D, Director at BEST WESTERN Roker Hotel, responded to this review
9 May 2013

Dear Reviewer, Thank you for taking the time to review your recent stay at our hotel. I am delighted to read that you had such an enjoyable experience and found our hotel to be clean, our staff very friendly, our food to be good value and our breakfast plentiful and good quality. I will pass your comments to the all... More

 
 
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Additional Information about BEST WESTERN Roker Hotel

Also Known As:
Best Western Sunderland
Roker Hotel Sunderland
Roker Hotel
BEST WESTERN Roker Hotel Sunderland, United Kingdom
Address: Roker Terrace, Sunderland SR6 0PH, England
Region: United Kingdom > England > Tyne and Wear > Sunderland
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 9 hotels in Sunderland
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Best Western Roker Hotel is situated overlooking the North Sea & Roker Pier. Boasting 43 boutique style bedrooms, two restaurants; Tavistock Thai China serving contemporary fusion Asian cuisine and Tavistock Retro Italia, serving modern Italian food in a retro chic envirinment. We also have a large bar which serves traditional local ales along with a large locally sourced bar menu. Our function facility can cater for upto 350 guests, suitable for weddings, corporate dinners, charity events, christenings and much more! ... more   less 
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