Booked via Groupon a 90 minute spa day with the use of leisure facilities. The entrance to the leisure facilities, was dim and poorly decorated with a very tatty reception area, totally unmanned until we went to ring the bell. The actual spa rooms were 2 rented rooms on the first floor, with the waiting area on the landing, walls... More

Having many years ago enjoyed an excellent wedding reception at the regency, and then a successful christening party for my son, i expected good things of the Regency for our 20th wedding anniversary. Sorry to say that we weren't totally satisfied. The young staff who served us were smartly dressed, tried hard but lacked professionalism. The food was presented well... More

We stayed at the hotel as we were visiting the Edible Garden Show at the Stoneleigh Park. We stayed two nights and booked a family room. We found the buffet breakfast was great in the morning as everyone could choose from the excellent selection. The room was too hot to be comfortable at night and unfortunately, the noise from the... More

Well what can I say. Firstly the bad bits. Yes it needs touching up with a lick of paint in places but what hotel doesn't . would not say tired looking just maybe used a lot . Lovely area but did drive up and down the Stratford road a few times till I found it as I was looking for... More

Arrived for a night away and the fun and games started at reception, lack lustre staff who obviously need training as they are clueless. Bar staff were the best of the bunch as friendly and helpful. The rooms are supposed to have a rack rate of £180 per night, never in a million years they are travel inn standard on... More

Firstly the room was standard but nothing spectacular but at least it was clean and we had the garden view which was nice to look at. Unfortunately the bathroom didn't have a window, and the vent didn't work so it was a little stuffy. The best part was the breakfast time there was plenty of choice and fresh baked bread... More

Hotel Ok, very tired and needs updating. Staff at reception friendly, but obviously lacked training. We were a party of 8 (including 5 children). We booked 3 rooms, 1 double & 2 triples. The double was quite small and situated so far away, it was cold as it was obviously on the end of the hotels heating system, the cold... More

My Son & Daughter in Law booked their wedding at this hotel, and I can't fault the hotel for the service they provided. Everything went really smoothly no problems at all, it was a wonderful day and the rooms were set up beautifully, the staff worked so hard to ensure we had a wonderful day. The weekend of the wedding... More

Treated my whole family to a hot stone massage and 2 hours use of the spa on a special offer. We all enjoyed relaxing during the massage. The staff were very polite and attentive. I have had many massages in different places and found the room quite claustrophobic as it was so small. The waiting area was also very cramped.... More