I've stayed in The Grand Hotel a few times now, and have had an amazing experience each time. Its location is perfect, surrounded by pubs, cafes and restaurants and a very short stroll to the beach.There is a great buzz in this hotel and the live entertainment is better than anything i have ever seen in Waterford. The staff are...
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love this hotel stay here quite alot rooms are lovely staff are soo friendly food is fab and entertainment is excellent could not fault this hotel at all and we will most definitly be returning again.
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Dear linzi12xxx,
Please accaept my heartfelt thanks for your kind words. We constanly receive positive comments about our staff and I am pleased to say that they are our most valuable asset. Your review has been posted on our staff notice board and I'm sure that they will all be delighted to see it. I hope to welcome you back...
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Decore flash back to the 1970s from furniture,furnisings etc that have to be seen to b believed and worse even experienced.Food standard of low budget fastfood outlet.Only redeeming factor for this ungrand hotel was the staff.stay if only place left and too cold for sleeping on beach or you want to time travel back to awful standards..
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Dear bibibrett,
Yes we have fantastic staff here as you may see from previous tripadvisor comments. I am very dissapointed to see your comments about the food and quality of accommodation. Thankfully most of our guests rave about our food here as you can also see from previous comments. We are very proud of our food and feel that it...
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We spent 3 nights and 4 days at The Grand Hotel including The New Year's Eve Ball. All we can say is that we had an absolutely brilliant time. The hotel was lovely, the rooms were good, clean and spacious. The bar was always lively and the staff were exceptional, they always went above and beyond.
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Dear JohnCassidy,
Thank you for your lovely review. I am delighted that you enjoyed your stay with us. Duffy's bar has live music every Friday, Saturday & Sunday for the months of spring with a wide range of bands to cater for all tastes. We hope to see you back in Tramore soon.
Best regards,
Jason Doyle
General Manager
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Myself and 7 friends went to the New Years Eve Ball and we had a fantastic night! Everything from the service to the food, band and general atmosphere was just brilliant! The room was very spacious and we all had a great time, we would definitely come back here again!
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Dear Ellenor U,
Its great to see some positive feedback about our Christmas party nights. All our staff put in a massive effort over the Christmas period and your kind words will provide great motivation for them going forward. I hope to see you back again in the South East very soon.
Best regards,
Jason Doyle
General Manager
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Was at a Christmas party night recently in the Grand Hotel - a few different companies had tables at the party on this night - I was very impressed with the wonderful night we had - the decoration of the tables and the ballroom was very festive - the menu was varied and everyone in our party commented on the...
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Dear maryfromeire,
My sincerest thanks for your many kind words. I have your review posted on our staff notice board and i can assure you that it will provide a great motivational tool for us all going forward. I am delighted to hear that all the members of your party enjoyed themselves. Also as i have stated in previous responses...
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cant understand the bad reviews for this place. we have stayed here twice and had a fabulous time. ok it's old and dated but the staff and the meals make up for this a hundredfold. the remarks about not being clean are totally untrue. would stay there again without question !!!!
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Dear Carolyn T,
Many thanks for your lovely review of our hotel. Our staff are indeed our greatest asset here at the Grand Hotel and with the recent addition of our new Head Chef Fergus Galvin we truly feel that our food is going from strength to strength at the moment. We constantly strive for high standards in our accommodation...
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Hotel is nothing but a kip. It's filthy dirty the rooms are not what they are in the pictures and they also have bed bugs I was bitten all over
Was due to stay 2 nights 1 night was more then enough
I would not rate this hotel at all
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Dear Guest,
I am very dissapointed to see your comments. As you can see in previous reviews this is definitely not what the majority of our guests experience here at the Grand Hotel. I would very much appreciate it if you could contact me directly on the matter.
Jason
jason@grand-hotel.ie
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We stayed here last weekend and what a fantastic time we had .the staff are so friendly, Meena was so cheerful at reception and nothing was a problem .John in the bar was always cheerful . A family owned hotel, many of the staff are working here for years and feel part of the family. We had lunch and evening...
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Dear Guest,
I am delighted to see that you enjoyed your recent stay and we look forward to welcoming you back again in the near future.
Jason
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Stayed at the Grand when visiting friends. Really good value for money. Clean rooms of a nice size and very good location. Staff were very friendly especially Mina who was was really enthusiastic and helpful.
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Dear Guest,
Thank you for lovely words about our hotel. Our staff find it really rewarding when they are mentioned by name in forums such as this. We look forward to welcoming you back again sometime in the future,
Jason
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