We were in Bray on a Rugby Trip to see Wales play Ireland, 6 guys of verying vintage.
The Royal Hotel is in the centre of Bray about a 5 minute walk from the seafront where the majority of the larger bars are. The coach we travelled on pulled up outside, the driver went in, the manager came out to...
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Stayed here on a cheap weekend break. I only checked in with tripadvisor after booking and was prepared for the worst given the recent negative posts. I couldn't see what all the negativity was about. 3 Star hotels in Ireland are basically a small step above B&B accommodation, so perhaps people are judging this hotel a bit harshly.
My experience...
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Myself and my wife and children. Went down to bray.
We got a deal. And what a deal. .For a room which i have to say
was great.Big rooom with a good size bathroom..looking out the front part of the
hotel.The bed was king size. We got a meal with the deal. which i have to say it was
so...
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I stay in quite a few hotels with my job so ill be honest about this place, finding the car park was a mission as very poorly signed for it, then you have to pay for parking (this was a first for me!)checking up the receptionist to busy talking to other staff member only thing i was asked was for...
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Dear Guest,
Thank you very much for your feedback.
I am very keen to investigate this matter further. However in order to do this I will need to know your room number. If you could please e-mail me at royal@royalhotel.ie detailing what your room number was I would appreciate it. As this will give me the opportunity to investigate it...
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I treated my 2 grandchildren (aged 3 & 4) to a weekend in the Royal Hotel. We were allocated a very nice spacious room with a double bed, and a single. There was also a comfortable looking camp bed made up which we didn't use. The beds were extremely comfortable. The staff were really very pleasant especially the dining room...
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Dear Guest,
Thank you very much for taking the time to post a review on our hotel. It is a great tool for us to monitor and improve our standards of service and hospitality.
We are very glad that you enjoyed your stay with us in our hotel. I will pass on your kind compliments to our staff which you...
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Went to this hotel with a couple of families for new years, the rooms are not great, clean, but old fashioned, the bar had a great atmosphere and the bar staff couldn't have been more pleasant and helpful. The hotel is in the centre of Bray town, and not on the seafront as in some of the pictures, but bray...
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Dear Guest,
Thank you very much for your review. It is from this feedback that we can continue to improve or standards.
I will be sure to pass on your words of praise to all of the staff you mentioned in your review. We are extremely happy that your children enjoyed themselves so much, as we take pride in our...
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My husband and I stayed at this hotel at Christmas. We upgraded to a superior room and were very disappointed when we were shown to our room. Take my advise and do not upgrade. Perhaps the only thing to say about the room was that the bathroom was very nice. Otherwise besides the fact that the room was a decent...
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Dear Guest,
Thank you very much for your feedback. It is through this feedback that we can improve our standards of service.
We are sorry to read that you did not enjoy your stay with us. We are currently upgrading all of our rooms and once this is complete, they will all be of an outstanding standard. We are glad...
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Stayed here with a group of friends in October. Couldn't believe how awful it was. The bedroom stank of chips when we arrived. The bathroom had a gap of about ten inches under the door. All over the room were these ridiculous signs " please keep shower curtain in bath to avoid Flooding"etc. We ate in the restaurant as well....
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Dear Guest,
Firstly, thank you very much for your feedback. We find that it is important that we receive feedback to keep our service and standards at the highest possible level.
We are glad that you enjoyed the food which our Heritage Restaurant had to offer. Our new culinary team have been working hard to create outstanding dishes. I will...
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We got the hotel at a reasonable price, but that's about the only good thing that I can say. I'm disabled to an extent and it is poor in this regard. Objected to paying for the car park. Noisy rooms (traffic/shoppers.revellers etc. noises).
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Dear Guest,
Thank you very much for taking the time to give us feedback on our hotel. It is from this feedback that we can improve our service.
We are happy that you are pleased with the rate which you received. We are constantly trying to make our rates as competitive as possible.
The hotel does not own the car...
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Stayed here on New Years Eve whilst attending a wedding nearby. It was the most expensive hotel I have stayed in and the poorest. The duvet was stained, had no cover and the lock on the bathroom door was broken. Room was small and view was of the smoking area. The lift seemed unsafe. Hotel car park was full so...
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Dear Guest,
Thank you very much for your feedback. It is with this feedback that we are able to improve and generate better standards of performance right across the hotel.
We would like to apologies for the negative incidences that you experienced while in the hotel. They are being looked in to, so that we can make sure that they...
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154 Reviews
