I love the Midleton Park Hotel, as do my family. We stay as often as we can when visting Cork. It's in such a great location close to Fota Wildlife park (kids absolutely love it), The Drive in cinema (again, brilliant) and lots of brilliant beaches. Thier leisure club is lovely and the temperature of the pool and changing rooms...
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We have been visiting the Midleton park Hotel and Spa three or four times a year for the last eight and a half years either as a couple or with our daughters and grandson. I think the fact that we keep returning shows how much we enjoy our visits.
The minute you walk in the door you are met by...
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Reviewed 15 August 2011
When we arrived the reception staff were busy and kept answering the 'phone while dealing with customers. A man who I assumed was the manager stood at the reception desk doing paperwork that was evidently more important than dealing with customers. He kept telling the reception staff where they were going wrong but didn't bother to talk to customers -...
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Rather taken back at your comments. I am pleased that I do not have to correct our Reception Staff as they are extremely efficient. If I am correct you checked in on 21st November 2011 and were checked in by our Head Receptionist.
On the Bar Food I take on board your comments and have spoken with both our Chef...
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Stayed at the park hotel recently for a wedding and what a great experience, enjoyed a two day break and a bit of indulgence at the spa, which is really worth a visit if you stay, the service was second to none very helpful chatty and outgoing staff even the room service for breakfast were full of buzz and enjoyment...
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Dear Jcork,
Many thanks for your very kind review. I really appreciate your kind words on the wedding, the spa and especially the staff. I appreciate your comments on the bedrooms- you will be glad to know that we are back to repainting rooms this week now that its a bit quieter
We look forward to welcomiong you back in...
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Thanks so much to all your staff for being so perfectly wonderful for our wedding reception on 28th Oct 2011.
I stayed over the night before our wedding, with my bridesmaid and my daughter, and we had a family room... so spacious, with insanely comfortable beds.
Everyone commented on how helpful and happy you all were, at all times! I...
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Dear Gillian
Thanks so much for your exceptional review. we are delighted that you enjoyed your wedding day with us and appreciate your kind comments on the Garden Suite, the food and the Bridal Suite. I will of course pass on your praise to the team.
We wish you every happiness for the future
John Villiers-Tuthill, General Manager
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It was a terrible experience and not a cheap one either.
The service staff made 3 mistakes - 1 bringing me a wrong order and telling me thats what i ordered , i had not as i dont eat chicken, It was then replaced with the correct food 20mins later when my partner had already finished his , lastly they...
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Dear xxairey-faireyxx,
Many thanks for taking the time to review your experience in the Park Bar. I am really sorry you didnt enjoyed your experience particularly as I see from your other reviews that you are a hospitality professional yourself and that you had enjoyed previous experiences with us.
I investigated your review fully and unfortunately a new trainee was...
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Regular visitor to this hotel for business, great rooms and fantastic big beds.
Good healthclub, the pool can get a bit crowded when the kids lessons are on but not a great problem. Sauna, steam room and outdoor hot tub are all great.
Never used the restaurant for dinner but the food served in the bar has, in my experience,...
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Dear Andy
Many thanks for your great review. I was delighted to read of your comments on the rooms, beds, the bar food and breakfast and of course the staff. I am glad that you get to experience our leisure facilities and enjoy them and we will continue to have children specific times so that adults can use the pool...
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I stayed here for a couple of nights. Staff are so friendly and attentive. Food was good and room was nice though could do with slight update. Leisure facilities are great too and it was really good value. I would stay here again, only about 15 min drive into cork city.
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Dear Lou83
Many thanks for your wonderful comments on the staff friendliness, food quality and leisure facilities. We are updating some rooms at present with a new paint job and carpeting along with new throws and will will endeavour to keep progressing on this.
Thanks again for your comments and we look forward to welcoming you back.
Regards
John Villiers-Tuthill,...
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A great choice in East Co. Cork; The Midleton Park has huge, comfortable rooms and friendly, helpful staff. I used the spa facilities a few times as found them clean and well maintained, great wee outdoor hot tub and pool with times for lane swimming and classes.
The restaurant onsite left a little to be desired. Vegetarian food practically non-existent....
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Dear Hamalainen,
Thank you for taking the time to write a review. Your comments on the spacious rooms, cleanliness, leisure club and friendly staff are greatly appreciated and I am glad you enjoyed the outdoor hot-tub.
I also note your constructive comments on the food. Be assured that I will carry out a review with the Head Chef to ensure...
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Obviously before i booked i had looked at the reviews on Tripadvisor, and there seemed to be a good scoring overall, and everyone seemed to love the kids club, so with 2 4yr olds in tow i was definitely swayed by this.
When we arrived the staff were very welcoming, and the kids were delighted with the kiddy step at...
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Dear DublinMum
Many thanks for your wonderful review. I am so glad to read that you and the family enjoyed the facilities, the clean and spacious rooms, the variety on offer and friendly staff at breakfast, the leisure and wellness facilities and the Park Bears Kids Club.
Now that high season has ended we have started our room painting programme...
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