Stayed here for one week for a family skiing holiday. These people know how to run a Hotel. The staff are well trained. The Hotel is beautiful. The rooms are well appointed, warm and immaculately clean. The Hotel provide a shuttle service to any of the ski stations in the area. Ski hire and lift passes were all organised by... More

Excellent service that I have yet to experience anywhere else. The owner/manager went out of her way to assist us. It felt as if we were honoured guests! Your stay is made as effortless as possible. They anticipate your requests which allows you to enjoy the hotel, skiing and the beautiful atmosphere. We will definitely be back and would highly... More

Fantastic rooms where every detail is well thought. Great amenities. Great vues of the Alps as promised. Excellent food and service. All in all a class act. Very good location. Would come back every time we are in the area. The negative comment on trip advisor is incomprehensible.

Everything was a delight. The design, the spa, the breakfast...and the smiles. Great team! It is a small hotel with the service worthy of a palace.

My family and I returned here in January. While I enjoyed our last stay, I think the hotel has stepped things up a notch; everything was spot on, service-wise, and the rooms and facilities as perfectly suited to my taste as last time. It feels like the operation has matured perfectly. Since moving to Switzerland, we're skiing somewhere new every... More

A better location than the Crans, an equisite spa, and a great view on the golf. Those are the 3 criterias where the Guarda beats the Crans. In terms of service, they are both exceptionnal, with great teams. The rooms have a contemporary design at the Guarda, which works great, even if I prefer the Chalet style of the Crans.... More

Spent a week here before xmas 2010 with my family. Found it to be the perfect small hotel for family travel. The rooms are beautiful, "just so" in the woodsy-chalet meets mod cons. We had beautiful views, but I imagine the lower floor on "the left" side would be blocked by the building in front. The food is very, very... More

I have stayed there this winter, the hotel is new and it has good location, close to town but there is no views from the rooms: just a building in front. The spa is very very small and the swimming pool as well. In the restaurant there is no atmosphere, is pretty sad. We will come back to Crans Montana... More

I've been coming to Crans for 35 years, and there is no better place to relax in Crans than here. The views overlooking the golf course, the Rhone valley and the Alps is spectacular from every room's balcony. The staff knows your name and your preferences and caters to any request. The attention to detail in the rooms -- variable,... More