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Marchenhotel

4.0 of 5
Kallenfelsstr 25 - 27, 54470 Bernkastel-Kues, Rhineland-Palatinate, Germany
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Marchenhotel
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102 reviews from our community

    Trip type
Traveller rating
    76
    16
    6
    3
    1
Date Rating
L.A.
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

Stayed here 2 nights while in Bernkastel. This is a very nice boutique location and my room was very nice and comfortable. Did not have a view but no complaints. Breakfast is splendid with everything to choose from. Staff are excellent and pay attention to details. I even tried their pizza one afternoon with a glass of Reisling and it... More

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ANTWERPEN
2 reviews
5 of 5 stars Reviewed 7 April 2013

We again enjoyed our second stay in this very nice and cosy hotel. Last time it was in the room "Träume Der Nacht" and now in "Schneeköningin". Again the diner and breakfast was very good + the staff are so friendly. We shall certainly be back. Little remark for the kitchen ; wait a little bit longer between courses when... More

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UK
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 25 May 2012

Well this is a rather curious place. We've traveled all over Europe and this certainly is one of the most unusual places we've stayed in. It reminds us of a somewhat eccentric English country pub, with fine dining, but transformed into small town Mosel Plus points: The chef is excellent and food is very good indeed; fine dining service It... More

Was this review helpful? Yes 7
weinstube, Manager at Marchenhotel, responded to this review
30 May 2012

Dear Guest, thank you very much for your review and that you took the time out to write it! I am especially excited that you enjoyed the delights from our kitchen, me being the head chef and all ;) I am also pleased that our service was to your liking and to a good standard. Please understand that we had... More

vught- Niederlande
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 April 2012

2 weeks ago i stayed at the märchenhotel with my boyfriend. We booked a room for a long weekend. We got a room called Max und Moritz. We didn't know this fairytale because we live in the Netherlands, but it didn't bother. The room was big and looked great! The only thing i would have liked, was a bath. The... More

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Luxembourg City, Luxembourg
1 review
5 of 5 stars Reviewed 20 January 2012

For all those who are romantic at heart, a stay at the Märchenhotel in Bernkastel is an absolute must. The entire Mosel region is simply lovely and great for hiking or cycling. They even offer classes, which we took advantage of during our vacation. We opted to stay in the Moselprinz (Mosel prince) room which truly made us feel like... More

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Dortmund, Germany
1 review
5 of 5 stars Reviewed 18 January 2012

Since my wife loves fairy tales and has always wanted to go to Europe, I knew I needed to bring her to the Märchenhotel for our honeymoon. We stayed in the Rapunzel room, which made for a truly magical experience and great memories. The room was extremely clean, neat and cozy and we enjoyed spending time on the terrace. The... More

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Norway
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 21 November 2011 via mobile

Great experience as its different, but quite noisy as you hear you neighbours.. Recommend for one night.

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London, Canada
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
Reviews in 36 cities Reviews in 36 cities
124 helpful votes 124 helpful votes
2 of 5 stars Reviewed 5 October 2011

We recently stayed 3 nights in the Marchenhotel and were extremely disappointed by the discrepancy between the hotel website, the reviews here and the actual reality of staying at the hotel. Having reviewed many other B&B's and hotels over the years, this is the first time I have ever felt the need to warn fellow travellers about a property. The... More

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weinstube, Manager at Marchenhotel, responded to this review
16 December 2011

We are very sorry that you did not enjoy your stay with us. You unfortunately did not voice your complaints immediately. In the coming time, we had several conversations and even at the check-out, you did not raise any concerns. We would have appreciated your feedback including negative comments. Flatscreen, blue-ray player, coffee machine, mini bar and hifi were certainly... More

Staffordshire
Top Contributor
73 reviews 73 reviews
46 hotel reviews
Reviews in 41 cities Reviews in 41 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 18 September 2011

The location is definitely the best thing about this place. We found the food good (although we only had breakfast), the staff seemed friendly but no one really spoke to us except at breakfast and on check in/departure. The rooms are clean but although they are themed, the finishing touches were not great, and somehow the personal touch was missing.... More

Was this review helpful? Yes 4
See 2 more reviews by Shifu69 for Bernkastel-Kues
weinstube, Manager at Marchenhotel, responded to this review
2 October 2011

In the case of a reservation directly over the hotel homepage rafter it up to 20% More

Amsterdam
Top Contributor
73 reviews 73 reviews
42 hotel reviews
Reviews in 52 cities Reviews in 52 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 16 July 2011

A quirky old-fashioned small hotel in the heart of Bernkastel. Personally I hated the fairytale theme and the old decor but perhaps some people like it. The good points were: the location, the size of the room was quite generous, and generaly things were clean. Also, there is free (but very slow) internet. The downsides were: poky bathroom, noisy rooms... More

Was this review helpful? Yes 3
weinstube, Manager at Marchenhotel, responded to this review
26 October 2011

Dear Guest, we are very sorry that you did not enjoy your stay with us. As you confirmed in your e-mail on the 3rd of October, you unfortunately did not voice your complaints immediately. I brought you to your room myself and carried your luggage into your room. In the coming time, we had several conversations and even at the... More

 
 
Marchenhotel
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Additional Information about Marchenhotel

Address: Kallenfelsstr 25 - 27, 54470 Bernkastel-Kues, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Bernkastel-Kues
Amenities:
Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 25 hotels in Bernkastel-Kues
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Märchenhotel and Restaurant anno 1640 - Bernkastel-Kues, Mosel So, you’d like to spend more time with your loved-one, shortly forget your day-to-day life and stress? How about a trip to cozy Bernkastel-Kues? This romatic city on the Moselle river is perfect for a romatic get-away!Nestled between unending vineyards you can find the historic city-center of Bernkastel-Kues. With its winding roads, small shops and beautiful wood-timbered houses, this is a perfect opportunity for extensive shopping. ... more   less 
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Marchenhotel
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