In general the hotel is OK. For a 3 star airport type of accommodation. Location is in a semi-industrial area with difficult access unless you use the airport shuttle. Takes a good 20 minutes to get to/from the airport. Service is so and so, and rooms a bit small in comparison with other locations. Internet worked poorly (very slow), for... More

The facilities were not great. Only one chair, the shower set the whole room under water, my companion was not happy! The people at the reception had language problems. I do not know whether I have written 200 characters!

Do not be fooled by the big offices and warehouses that are surrounding this hotel. I found that asking for directions at the reception counter helped to get the information regarding a nearby supermarket and small suburb restaurants. All within walking distance. She will even provide you with a map. The supermarket is from a huge chain known as Edeka... More

Great hotel to rest your spirit if you have a long layover time in Frankfurt. Very clean hotel. There was an electric kettle in the room, which made me wish I had my pot noodles with me. Other necessities included shampoo, shower gel, hairdryer, clean towels and coffee/tea. Wifi is available at a fee. There are no shopping malls around... More

Good place to rest before or after flight. Clean rooms and friendly service. Restaurant onsite with free internet when you sign up for rewards card. 10 min on shuttle to the airport. As close as you can get without staying on the airport.

The hotel is located a few kilometers from the Frankfurt airport and to drive there, it can be a little tricky. There is enough parking space and you can pay it in the front desk. The room is in the average of Mercure chain, not good and not bad. This hotel in particular seemed to be clean and reasonably well... More

The room is typical for a European Hotel being small but adequate. I have become used to free internet access, but it was not free at this hotel. The bus to the airport filled up in the morning and they had to call a second bus. Be sure to allow enough time if you are catching a flight so you... More

Everything very good to perfect. Service was great from beginning. Like a lot my dinner in local restaurant "New York". I recommended this hotel to everyone, who stuck at Frankfurt airport. Shuttle bus goes between airport and hotel every 30 min.

I loved this hotel. It is clean, the staff professional, the pool and sauna refreshing, the airport shuttle helpful, and the food very good. And I want to give it a perfect score. But I can't. And the reason I can't is that I found it very annoying that the hotel is stingy about things that don't make it a... More