clean, comfortable, excellent staff, always very friendly & helpful, nothing too much trouble for them & the breakfast was very good. There is no restaurant at this Premier inn but there is a good carvery next door. More

Good solid overnight stay ideal for Christmas day. Paid £58 for the room in advance which went up to £72. We stayed Christmas day night. Good room. All easy no problems. Nothing wrong with this place. More

Staff friendly and helpful. Room spotlessly clean. More

Premier Inn clearly work hard on delivering a branded service and the Buckhurst Hill version doesn't fall short - as often mentioned, friendly and efficient service is a given, beds are comfortable, breakfast is good. Worth noting that they are designed for short stays - we took a family room, and after a few days the lack of wardrobes etc... More

Great for a quick overnight stay. Our 2 Rooms were perfect for us. All as you expect for a premier, but beds were very comfy and the rooms were very clean ( unlike a recent stay at The London Hilton!) Comfortable. Reception staff were brilliant, nothing too much trouble, even a comp tea and use of facilities whilst having to... More

We have stayed at this hotel several times over the past year as it is so convenient for our friends and family but the main reason we keep returning is the staff. They make you feel so welcome, nothing is too much trouble and all create a good experience.The hotel room is what you would expect the breakfast facility and... More

Very friendy Eastern European staff. Clean and tidy room. Comfortable bed. Tasty breakfast. Good nights sleep. Nothing more to be said. More

Our first stay at this hotel and the staff were very welcoming, friendly and knowledgeable. Room was spotless and really quiet at night so we had a really good nights sleep. Breakfast is really good and the Toby Carvery next door is excellent value. More

Many of the early reviews refer to the friendly staff and that was certainly our experience, they make an otherwise average hotel somewhere we would definitely stay again. The room was clean, and of a reasonable standard. Breakfast was fantastic, good choice and again great service. All of the staff were really friendly and made us feel welcome. My only... More