not sure what all the comments were about the pool/spa area but i was there a few years ago and it was fantastic. the little slide was fun and sitting in the hot tub overlooking the mountains with snow is heaven. the heated floor was great and worked fine. we stayed in the second building and had good ski out,...
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We stayed at Sundance for 5 days during Xmas vacation. The customer service was great and friendly. My daughter enjoyed the movies and pool table.
BUT... the beds where way to ferme for our liking. It was like sleeping on a stack of cardboard boxes with sheets. We slept on beds of more modest hotels before and NEVER had we...
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My partner and I had a wonderful weekend at this resort. We loved the easy access for parking, the easy ski in & out, the ski lockers on ground floor for all our gear made it terrific so we didn't have that stuff in our guest room. And the guest room was a beautiful one bedroom suite with full kitchen...
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Our family has stayed at this resort before, but this trip was particularly terrific. We live in Kelowna but enjoy special weekends staying on the hill and Sundance is always our choice. Firstly, the underground parking is very convenient and weather protected. Unloading is straight forward with the aid of their luggage carts. Our room was great with a beautiful...
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Dear DreamBoatKelowna,
Thank you for selecting Sundance at Big White for your special family weekends on the hill and for taking the time to share your kind review. Sundance prides itself on offering unsurpassed amenities and exceptional customer service. We look forward to welcoming your family back to Big White next season and invite you to enjoy one more week...
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Well if it wasn't for the lousy sleep we all got, it would have been perfect. The pull out couch was so bad, even my kids wouldn't sleep on it a second night. We ended up one sleeping on the couch (as a couch, - still uncomfortable) and one on the carpet floor. The king bed was ok but a...
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Dear kpskelowna,
Thank you for taking the time to write a review of Sundance at Big White. It is terrific to hear of all the families enjoying our Club Sundance amenities, some even referring to Sundance as the Resort within the Resort. The pool is regularly kept at 80 degrees for everyone's enjoyment, however we did experience a brief geothermal...
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Stayed in room 325, which is a two bed, two bath condo on the third floor. Condo was nice, and had a great view.but quite cramped, and the funiture was uncomfortable. The condo is south facing so receives sun all day which is good and bad. As it was extremely hot inside, and we were forced to leave the door...
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This "resort" is not at all what it represents itself as, being luxury condos. My child and I stayed in a third floor mountainview condo at the Sundance, which was like a sweltering oven, all night long, during Spring Break. When I complained to the front desk that we couldn't sleep, because the condo was much too hot, even with...
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Dear we3loveto travel,
We would like to thank you for taking the time to review Sundance at Big White Ski Resort on Trip Advisor and regret that contrary to the majority of our guests, it seems that you did not enjoy your stay. Sundance prides itself on its' environmentally friendly geothermal technology usually providing a comfortable climate throughout the Resort,...
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We visited this resort recently and had the most amazing time. We enjoyed the peace and quiet of Sundance and the excellent skiing at Big white.We foud the staff at Sundance to be very helpful and happy to assist with any little requirement. It was most pleasing to hear some scottish voice at the resort especillly the ones from Oban!!!!!!!
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This was the ideal place to stay in Big White. We (+ 2 year old) stayed in a 2 bedroom apartment, my sister's family (+4 & 8 year olds) and inlaws were in an explorer cabin. We were in a corner room so slightly roomier than the other 2 bedrooms which are a 1 bedroom + a linked studio room....
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WE stayed at Sundance Resort at Big White in Feb with a group of 15 persons (5 Rooms). We loved the ski – in/ out access. The kids could not get enough of the pool/waterslide and all the great amenities. The Suites were very nice and spacious with great views. All the staff and management were extremely friendly and helpful....
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