A 5 star hotel which has a very welcoming comfortable ambiance with friendly helpful staff who really look after you without being intrusive.We chose to drive and as we arrived someone was immediately there helping us unload and park the car in the underground garage (no charge) The ski room where you can hire equipment is just a step away... More

We just stayed for a week with our 3 daughters, aged 14, 11 and 11 and had the most fantastic time! Everything was perfect: - Location: 1 minute walk to the slopes and to the village - ski room: just outside the front door of the hotel. Good equipment and very helpful and knowledgeable staff - bedrooms: very beautiful, clean,... More

Stayed with my husband for a week. Had a wonderful time. Staff fantastic and very attentive without being intrusive. Food in restaurant delicious. Rooms lovely and evening turndown service was excellent. Only small downside is jacuzzi area of pool not really warm enough- would have been better to have separate jacuzzi, however jacuzzi bath made up for it. Would definitely... More

I only used the 'Cristal Spa' on my visit to this hotel, it was a fabulous experience- definitely one of the nicest spas I have visited! I especially liked the Steam room with its pebble/stone seats and walls...the sauna was also a good size, with lots of space. The pool was nice with a jacuzzi attached, however, the water did... More

We popped in for a New Year's eve pre dinner drink and had a great couple of hours in the bar. The staff could not do enough to ensure we had the right drinks and comfort. We were served very tasty nibbles to accompany our drinks and our coats were taken. Nothing was too much of a problem and the... More

Service was 5 star, fantastic location, fantastic facilities. Back for a second visit this winter.We have been to La Clusaz many times over the years but this is the first time we have stayed in the village. Loved it !

We had reserved two nights at the hotel during the first week of July but enjoyed the hotel and staff so much we added two additional nights. The hotel staff is very friendly and care about a good impression; what really caught our attention is that not a single person was unpleasant or lacking manner, which is unusual these days.... More

Rooms are beautiful and great for a ski trip as u get two bathrooms. Lovely finish to the rooms. Restaurant is michellin star so why is breakfast poor quite bizarre especially as you can see 5 chefs prepping lunch etc Spa is very nice and will certainly stay again

We recent stayed at Hotel Au Coeur du Village for a week and had a wonderful time. We are a family of three (with a toddler) so we booked Junior suite and luckily got upgraded to a Premier suite. The suite has two rooms which conveniently designed for family - our room has a bathroom and our son's room has... More