We stayed at Le Clos des Délices for three nights during our visit to Alsace. It proved to be a very good choice. Staff: polite and welcoming. The sommelier in the restaurant was competent. Room: our “Romantique Luxe” room, quiet and bright, overlooked the garden and swimming-pool, it was compact, with rather modern décor - in a pleasant way -;... More

My parents stayed there a while ago, and they had very good stay, I'm putting that review only now, because after reading so many negative reviews, witch I think are unfair. The location is excellent and the rooms are nicely decorated and clean.

We loved the place. The hotel is in the wood but three minutes from the village. The rooms are large and clean. Beautiful gardens everywhere. We thought the service was very good. The pool and the spa looked tempting but we did not use them.

This hotel does not deserve a 4 star rating. Most staff members show a non professional and unfriendly attitude. Empty cups and glasses are left on the tables in the garden for hours after you have left. Some of them hung around in casual clothing when they were off duty, smoking on the premises and leaving the door to their... More

Given the reviews on TA, I candidly was not expecting much of this property just on the outskirts of Ottrott. My wife and I were very pleasantly surprised. I booked foolishly before reading the TA reviews, something I rarely do and was mad at myself for doing so when I read the reviews on line. I even tried to cancel... More

This hotel is very lovely, with beautiful buildings and lovely grounds, however, you quickly get the impression that it is cash strapped and badly managed. We had a group of 5 female bicyclists and from the minute we arrived, we were greeted with hostility. This culminated in a full-blown heated argument when the patron of the hotel tried to charge... More