Very professional and helpful service, discrete and flexible. Always finding a solution. The food was delicious and of excellent quality, the rooms were very nice and very big for 2 persons (numb.325....cca.42m2) and all through our stay the efficient assistance was very much appreciated. I definitively recommend the hotel for winter (you can go by lift to the garage and... More

A hotel with superb views on the dolemites. The food was excellent. The staff was also very helpfull and friendly. The location is for people who like to walk in the mountains. You can have there a very active holliday. No air conditioning what was not very comfortable, it was very hot this summer. There was also noise comming from... More

I would give an 'good' quotation for the hotel itself. The food is great and always enough. The pool area is big enough, and there's enough space to sun outside and you have wellness towels and bathrobe. The staff at the restaurant is very friendly and patient to translate the menu if necessary. There are a lot of nice rooms,... More

We are returning to Alpenheim for almost ten years. I have read the reviews and in general can agree. Location - very good, however still about one km from the city centre and the closest lifts = not for a lazy holiday. Rooms - modern, clean, very well equipped, no AC (but not necessary in mountains). We were very satisfied!... More

Excellent hotel, very nice and well positioned. Very good dinners too. Cons: - this sort of hotels is expected to have constant bar service and more products - the staff (expecially reception) should be more kind and should understand that they manage a high level hotel not a bed and breakfast. More kind and more guest satisfaction in a proactive... More

Hotel Alpenheim is a super family run hotel in the ski resort of Val Gardena. The service from the staff is excellant. The ski bus shuttle from Frederich is a great free extra from the hotel. The food in the restaurant is brillant, very high quality. It also has a great sauna and swimming pool to relax after hard days... More

My wife and I stayed here with our 7-month daughter in the 2nd week of September. This is a very good hotel. The staff is very hospitable, the food is truly good and extensive. Also there is a very nice bar. The rooms are very clean and very new. The hotel is situated along the general walkpath towards Ortisei centre,... More

This was our second Christmas at the Alpenheim. the first time we went with our son and we returned with our brother in law,his wife and my brother. The family who own and run the hotel are all experienced hoteliers and it really shows. Rooms are spacious and we we grouped together on both occassions which made for more enjoyment... More

My husband and I just returned from an 11 day stay through Christmas and New Years at the Hotel Alpenheim. Our 'superior' room on the second floor was lovely and comfortable. (We did only have a bath, rather than a shower, something to ask about when booking.) The hotel staff was professional, efficient and provided all information needed in English.... More