Stayed here for seven nights with my wife and kids and another family from England. We really liked Madonna di Campiglio - good family skiing, good mountain restaurants and excellent Italian Ski School. Our feelings on the Cristal Palace are more mixed; Pros: good value, some of the hotel staff were excellent (especially shuttle bus service), spa area was good;... More

Very nice hotel... The restaurant is exelent - service, cuisine and the great view of course. The staff is kind and professional, we have appreciated especially a driver Carlo. The evenings with live music and Paolo are amazing and memorable. SPA is good and the atmosphere in the hotel is very pleasant in general. Definitely we will return to this... More

Lovely hotel, let down by some of the worst waiting staff I've ever had the displeasure to encounter in a 4-star hotel. When you order a mid price (€20-€30) bottle of wine, you don't expect to have two glasses thrust in front of you some time later and some wine swilled into them. Main courses were served (repeatedly) to guests... More

I stayed here for 3 nights with 7 friends from 24th Jan 2013. From the moment we arrived the hotel staff were exceptionally friendly & helpful. Nothing was any trouble for them. The shuttle bus driver (Antonio) was an absolute gem - I've never met a more helpful man who absolutely loved his job and interacting with customers. He literally... More

It's worth a visit if you are in Campiglio specially if you get a good offer. We paid for a double room 110 euros. Be aware of the room nearby the welness center they can be loud and not quite during the day. Over all a nice hotel. Plus: staff helpfull and polite, room nice and clean, welness very nice... More

I spent a week at the end of year 2011. I appreciated a lot rooms in chalet style and very confortable. Food was excelent and more than enough: italian and international food was served. Alive music was played every evening & night. Staff was very professional and quick to satisfy guests requests. The manager Giovanni was so charming, an excelent... More

My hubby is American and I'm Italian but we live in London. We have 2 children, one is 4 and the other one is 6. All this info to say that the Cristal Palace has been the besty place so far for us (travellers!!!), considering miniclub, super tasty food, kind and nice personnel, view!!!! The location is amazing because from... More

I have spent in that hotel our two-week winter holidays with my 10-year-old son for the second time this year. We were so satisfied with everything in the hotel last year that we just could not wait to get there once again. The hotel is very well organised, beautifully decorated "with taste" inside. It offers very nice, cosy and always... More

We spent 3 nights and the New year's eve at that hotel. 1) We had a small and a bit noisy room with a nice view on Madonna di Campiglio. 2) The restaurant was good. Make sure that you are placed in the central dining room. 3) The spa area was great but the opening hours were a little bit... More