We stayed here for three nights thurs -sun. We booked a full suite.
I want to ensure a balanced review so I am going to start with the positives.
It is a magnificent grand historic hotel. That lives up to its grandeur, the setting is spectacular and the decor is well maintained and the service was impeccable.
I would like...
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The hotel is very nice service is excellent (sometimes too pressing) however they did lose some points due to greediness to charge 10€ for a bottle of coke???? Or to charge 40€ a day for covered parking (25€ for parking outside) I think this is exagerted
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Scorpio1211, thanks for writing about us on TripAdvisor! We are glad you came to stay with and could appreciate the hotel and its service. We value the exchanges of travel experiences through guest comments, and we hope to see you again soon in Cortina.
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Nice hotel with a beautiful view over the valley, definitely five-star services, but nothing that particularly struck me. The tastefully furnished rooms as they left me perplexed, bathrooms insignificant, apart from the hot tub and shower over the column did not reflect an absolute five-star level. For the price paid I expected to find at least a separate shower from...
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Dear Bestmilano, we thank you for your comments and review, although we are sorry we did not meet your expectations. As you can imagine, the most important thing in this job is to please the guests and comments like yours can help us improve. Thank you.
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Very luxurious, great indoor pool, amazing hamam, very relaxing, parking service, shuttle connection to the village, great consierge, great breakfast, polite staff, had the best massage of my life!!!! However Italian 5 star hotels are a notch down compared to other 5 star hotels.
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Top hotel in the most beautiful ski area in the world. Snow reliability is the only problem here. The shuttle bus into the town is great especially for non-skiiers. The rooms are spectacular, views fantastic and the spa/fitness area is perfect sfter a long day on the slopes.
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Sure it's pricey but what would one expect from a very good hotel? As close to a ski in/ski out hotel without being on the slopes.
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I stayed at this hotel for 4 nights in the middle of July. The only failing was on my part missing the signs to find the hotel when we entered Cortina. Once found, the reception staff were excellent, friendly and very helpful which set the tone for all the staff. The hotel was spotless, service was invariably excellent, scenery stunning...
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My husband and I stayed at the Hotel Cristallo in Cortina D' Ampezzo last week.
We had chosen the hotel, because it belongs to the Leading Hotels of the World chain and we use their hotels frequently.
What we discovered was such an unpleasant experience, that we actually left two days early.
Maid service was lousy for *****, two times...
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Was very much looking forward to a short trip to Italy for some spa treatments and snowboarding. We called on the train from Venice to ask a question about how to get to the hotel only to be told that we didn't have a reservation for that night! Staff was incredibly rude and unhelpful and even hung up at one...
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