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Grand Hotel Nuove Terme

4.0 of 5
Piazza Italia, 1, 15011 Acqui Terme, Italy
Hotel amenities
Grand Hotel Nuove Terme
Ranked #6 of 12 hotels in Acqui Terme
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235 reviews from our community

    Trip type
Traveller rating
    45
    74
    61
    42
    13
Date Rating
London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 31 March 2013

This is the most established hotel in Acqui Terme. The rooms are small and so are the showers! However the hotel is clean and practical. There is a small bar. The main restaurant area is grand and this is where they serve breakfast. Service is fast and overall the hotel is very practical. Did not try the spa, but believe... More

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Zug, Switzerland
Top Contributor
54 reviews 54 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 24 September 2012

Let me begin by saying that we were here the first time in 2004. The hotel had just been renovated and at that time we decided to spoil ourselves with a suite. The hotel restaurant would serve amazing food in a very classy atmosphere... All in all it was a great stay. After eight years things are much different. Back... More

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Genoa, Italy
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 September 2012 via mobile

Ridiculous Spa !!! The staff is very unfriendly. The sauna is very small and it's not allowed to use water on the hot stones or any aroma. I asked what kind of sauna this is and the staff's answer was: "we just call it sauna". The biggest joke ever!!! The whole place is very small. At 24 Euro the most... More

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Oslo, Norway
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 30 July 2012

We stayed for 1 night and found the location nice and the room was spacoius. But a bit old The staff was helpful and friendly. The restaurant was ok for lunch byt a bit over priced. It was possible to park the car on the hotel premisess

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Bucharest, Romania
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 July 2012

Very nice hotel. Excellent location, nice stuff. Clean, large double bed rooms. Very good breakfast and very good spa.

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Deventer, The Netherlands
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 27 April 2012

The entrance, reception all promising. The room: old fashion chic, with taste decorated. No noise from in or outside. The spa was nice, a beautiful swimminghall. The food was excellent and the service in the restaurant could not be better. But..........the bed!! I can not immagine how a 4 star hotel like this can offer such a bed. It seems... More

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Williamsburg, Virginia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 19 April 2012

The hotel room was just so so. I expected more from the outside. Even the hallways are so so. However, the thermal spa was a highlight. We enjoyed the experience very much. The bar downstairs was pretty and the breakfast in the morning was decent. Overall nothing exceptional.

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london
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 September 2010

it's a beautiful structure in a beautiful town but everything else is just terrible. The worst sleep I've ever had in my life in a hotel...the spring were "jumping" out of the mattress. I asked to change room but they were all the same. The furnishing is damaged, the air condition is not regulable, there's no room service, no laundry... More

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Los Angeles
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 23 June 2010

It was my second time at this hotel. I loved the city and decided to bring my mom from Brazil to enjoy the thermal waters in the hotel (by the way, wonderful services and personnel at the therme) . Everything was fine until the night I found one chinch-bug on the bed. I killed it and went to sleep. Around... More

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Henley-on-Thames
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 21 September 2009

We stayed two nights visiting italy for the wedding of a friend. The problems started when we asked to have an iron and we were told hat the hotel does not take responsibility to give out iron to hotel's guests. The management finally gave in and we received an iron. The mattresses are cheap and bouncy, if you seat at... More

Was this review helpful? Yes 3
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Additional Information about Grand Hotel Nuove Terme

Also Known As:
Grand Hotel Alessandria
Address: Piazza Italia, 1, 15011 Acqui Terme, Italy
Region: Italy > Piedmont > Province of Alessandria > Acqui Terme
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Acqui Terme
#2 Romantic Hotels in Acqui Terme
Price Range: €€
Hotel Class:4 star (4*)
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Grand Hotel Nuove Terme
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