Afternoon tea - seated in relaxing lounge, with fabulous views over grounds; service prompt , by and large, and certainly friendly - had to request jam and cream for scones, as these were not brought, but extra cream was willingly delivered (one small ramekin to share - really!); top up of coffee offered and given FOC; sandwiches average (egg a... More

We stayed for one night last August for our anniversary and are doign the same again this August. This really is a 5 star hotel and by far the best in the North East of England. We stayed in a New Hall Junior Suite which was really good, very spacious, great decor etc. The taster menu at the Orangery with... More

I was taken here as a birthday treat, mainly for the food and as we didn't know much about the hotel itself, my partner was concerned about what it might be like. As soon as we pulled up, our minds were put at rest; we were met at the door by a member of staff who parked the car and... More

This treat was paid for by my two sons as a birthday present. Three friends and I had a marvellous time. The surroundings were perfect. We had tea in the Morning Room rather than the Orangery. The food was delicious. The staff were polite and attentive and a credit to Rockcliffe Hall. We said we'd be back and we will.... More

My friend and I recently had a spa day at Rockliffe Hall and everything exceeded our expectations. We were greeted by a very friendly member of staff and taken for our arrival drink. After choosing our lunch and being told about our day we were taken to the beautiful changing rooms and shown to the spa which is wonderful. There... More

Wedding on Sunny Friday 7th June Gail & Richard, from arrival to departure first class service and lots of staff smiles (it goes a long way you know) we have stayed in (nominally) 5* hotels before yet none matched the levels of service and attention to detail we experienced at Rockliffe Hall, Food, rooms, bars, spa, public areas, excellent. The... More

Visited Rockcliffe Hall yesterday for Mums birthday surprise it was fantastic never met such fantastic attentive staff they are a credit to Rockcliffe Hall My phone went flat and the girl arranged a charger to come while I was having afternoon tea little things like that really go a long way. Can't wait to return for a pamper day and... More

I chose the hotel for a one night stay with my wife to celebrate our Wedding Anniversary. We found the hotel to deliver everything you expect from a 5* hotel. The staff were extremely professional with the ability to provide you with attention, but still retain the ability to not invade your personal space. They provided us with details about... More

We stayed for 2 nights to celebrate our wedding anniversary. Everything was faultless. The staff are a credit. Everyone was extremely professional, friendly and nothing too much trouble. We dined in the Orangery restaurant which was fab. Delicious food. we spent the next day in the Spa which was so pampering we stayed till 7pm. We both had a lovely... More