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Douglas Arms Hotel

22 High Street, Banchory AB31 5SR, Scotland
Hotel amenities
Douglas Arms Hotel
Ranked #7 of 9 Banchory B&B and Inns
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23 reviews from our community

    Trip type
Traveller rating
    6
    7
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    5
Date Rating
Irvine, United Kingdom
1 review
1 of 5 stars Reviewed 11 April 2013

Poor welcome on arrival. Tv in room kept cutting off. Could feel every spring in the mattress on the bed. Took 10 minutes running tap before hot water came through. No wardrobe in room. Paid for breakfast on arrival was advised to be down for 7.45am but when I went down there was nobody there and no sign of any... More

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Management response:
16 April 2013

As Tripadvisor refused to post my initial response, Ill keep this one short. I hope the reviewer feels a little remorse when his credit card statement comes in and he realises that at no point did we take payment for his stay, by way of an apology for extenuating circumstances, however his opinion means nothing to me as he clearly... More

Redhill Surrey
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed 13 March 2013 via mobile

The staff were friendly and tried hard. DA has a great location BUT .......Rooms were dirty and cheaply furnished. TV kept cutting out, water kept stopping when taps were running and bathroom hAd the feature of mould in all the cracks. Bedding was dirty , net curtains ripped and wallpaper pealing . the skirting boards and mouldings on doors were... More

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Management response:
15 March 2013

This guest arrived with us at tea time on the 11th of March and before she had even checked in she tried to renegotiate the rate she had agreed on the phone. She then aired her her disappointment at being in the area at all, as her company had put her on a course that she didn't want to be... More

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Inverness, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 March 2013

We eat here the other day as we were passing through. We were given a very warm welcome by the owner Steven. He was most helpful. We had just planned to have a coffee but after seeing the menu we ate. The food was wonderful. My wife had steak pie which was great. I had the Venison which was cooked... More

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ayrshire scotland
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 23 September 2012

i had a one night stay when working in the area. some parts of the hotel are fine other parts are a bit drab and look as if they could do with a spruce up. my room was ok, it had a double bed which took up most of the space , the tv was ok as was the tea... More

Was this review helpful? Yes 1
Inverness, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 August 2012

Receptionist at check in was very nice and helpful but after being shown to our room it wasn't at all like any of the pictures on the website, neither was the one our parents stayed in. The compact shower room could do with a bit of TLC; cracked tiles, a broken light above the mirror and a light and shade... More

Was this review helpful? Yes 1
Alloa
Top Contributor
61 reviews 61 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 July 2012

While staying in Banchory we visited the bar on both nights. What a real bar great beer 4 real ales on mid week wekk done.

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See 2 more reviews by Gavin001 for Banchory
Aberdeen, Scotland
Top Contributor
95 reviews 95 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 17 May 2012

My parents stayed here last weekend when they attended a wedding locally to save driving back to Aberdeen. After seeing/using their room whilst getting ready myself for the wedding I think I would have paid the cost to take a taxi back into Aberdeen! The room was tiny and the bathroom even smaller, probably one of the smallest I have... More

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Belgium
Top Contributor
273 reviews 273 reviews
60 hotel reviews
Reviews in 69 cities Reviews in 69 cities
246 helpful votes 246 helpful votes
3 of 5 stars Reviewed 14 April 2012

Bit run down, depressing rooms, narrow spring mattresses, worn out blanket. On the positive side good food, nice breakfast end friendly staff. Banchory itself is not an very picturesque place.

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Aberdeen
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 11 April 2012

My husband, baby son and I stayed here a couple of weeks ago as part of a wedding party, and I have mixed feelings about it! I think the hotel itself is quaint, the food is fantastic and the private bar and outside decking is really lovely. Buuuut....I really think the rooms need a huge redecoration and upgrade. We had... More

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Banchory, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 November 2011

The new winter menu is now available. I have been twice recently and had the medallions of beef both times - it is sooooo good! So go along to the pub and sit yourself down in front of the roaring fire and sample the new winter menu.

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See 3 more reviews by mollyandsocks for Banchory
 
 
Douglas Arms Hotel
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Banchory, Aberdeenshire
4 of 5 stars 10 Reviews
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Additional Information about Douglas Arms Hotel

Also Known As:
Douglas Arms Hotel Banchory, Scotland
Address: 22 High Street, Banchory AB31 5SR, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Banchory
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Restaurant
Hotel Style:
Ranked #7 of 9 B&Bs / Inns in Banchory
Price Range:
Official Description (provided by the hotel):
We are a small family-run hotel who pride ourselves on high standards of product and service. Our rooms are clean and modern all with flat screen TVs and DVD players. Our menu changes seasonally and we have a rotation of real ales on which we pride ourselves. ... more   less 
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Douglas Arms Hotel
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