The Grand Hotel lives up to it's name - it is very grand in an old fashioned way a beautiful building with lovely rooms - ours had obviously been refurbished recently and was very modern. No complaints about the room and its cleanliness. The staff are very friendly also - checked in and out by a very smart friendly girl.on... More

Booked this break not knowing what to expect but we arrived to a warm welcome,we're upgraded to an executive room and offered free car parking(which you do not always get at town centre hotels)! Our room was large, in modern style, very clean and the bed was huge and comfortable! The hotel has its own restaurant and its own 'pub'.... More

This is typical of a Victorian 'Railway Hotel' the likes of which can be found near any major railway station throughout England. Built in the heyday of the railways at the latter end of the 19th century (a date stone dates it to circa1899) it is truly a grand hotel. The aesthetics of the beautiful staircase greeting you in the... More

The hotel has comfortable rooms with all the normal things you would expect (tea, coffee, ironing board). Nothing exceptional. I stayed here for 3 weeks for work and the advantage was its closeness to amenities within the town). The hotel professes an "arrangement" with the Springs gym but the reception staff knew nothing about it. The restaurant - a few... More

we had a good night at this hotel, nice and cosy with good staff, we also went downstairs to the "parmo's" to eat, this does not belong to the hotel but they do some good offers together, we had a three course meal that was really good value for money, they also do the breakfast for the hotel, it was... More

I have sopped at the grand a number of times so let have a quick review of my time there First off it’s a beautiful building and as you come through the main entrance up the steps to reception you are always met with a smile and a nice greeting from the person on the reception. You notice that the... More

The warm welcome of the receptionist Gavin is always a great start to the stay, we were upgraded to an executive room as we had stayed before, the room was very spacious and clean. The room was facing the direction of the sea but we weren't able to see it. Dinner on both nights was excellent and good value for... More

Excellent hotel with superb staff and lovely food. Our room was nice, spacious and clean. All staff throughout the hotel and restaurant are extremely friendly and kind. The hotels restaurant "Tavistock" is fantastic with attentive staff. We would like to say a special thanks to the hotel reception team and the restaurant team especially Emma b, Jonathan and Marcus for... More

I have to stay over a number of times for business trips. Accept the reviews on the big rooms, fairly good service with friendly staff. However....very creaky and ageing hotel. Hot, stuffy rooms, zero water pressure if you get a room on the 3rd floor, kitchen at breakfast time is regularly without hot food and bathrooms could mostly do with... More