Room was comfortable and clean but decor is very dated, staff were friendly and as I was here on business and not paying it did not bother me to much. Not sure if her indoors would find it so comfortable. Swimming pool is nice but the sauna was a waste of time due to gaping hole in the door surround,... More

As ever on reading reviews they can be mixed. We (2 adults, 1 child) arrived midday on Saturday. Our room was ready and was excellent!! We had a family suite and it consisted of a main double room, separate bedroom with a single bed and bunk beds. The whole suite was spotlessly clean and nice and warm. The hotel staff... More

We brought 48 bellringers here last week and the hotel staff couldn't do enough for us. They are friendly, nothing was too much trouble, and service in the restaurant was the best we have had after taking this group away for many years. We had to be off early each day to ring so they started breakfast service early and... More

Called to book on the ferry on the way over and my booking was taken without any hassle. Stayed for three nights. Good comfortable rooms, nice freindly and helpful staff without being too pretentious, happy to have a chat. Breakfast was served quickly and was nice and clean on the mornings I was not too hungover to enjoy it! The... More

Had a lovely holiday at this hotel. It was warm and clean. Comfy beds. Friendly staff; nothing was too much trouble. Sara especially worked very hard to please everyone. Food was good and plentiful. Entertainment every evening. A very good choice by Williams Coach Travel, Cornwall.

Stayed at this hotel as a weekend break, Friendly staff made it easy and straight forward to book over the phone. Greeted by more friendly staff on arrival. The hotel is in a good location, near the beach via a slope and a short walk to the shops and restaurants in Shanklin. The rooms could do with a bit of... More

Decide to take a last minute break with friends on the Isle of Wight. Googled a few hotels and came up with the Melbourne Ardenlea in Shanklin. Rang direct rather than go through booking agents the person who answered the phone was very helpful and did us a nice discount and also sorted the ferry for us as well. On... More

We booked this hotel mainly because of the location and the indoor pool for the children. The location and staff were good but everything else was such a disappointment. Rooms are extremely dated and bathrooms desperately in need of refurbishment. Swimming pool was freezing and noone was brave enough to go in. Really this hotel is only good for stags... More

We booked very late and were slightly nervous about what we would find. What we found was a clean, relaxed and very friendly hotel. Decor was dated but everything was in good condition - it's not a flimsy Travelodge or boutique place just a good honest hotel. We had connecting rooms for us & our children, and our dog was... More