We all thoroughly enjoyed our stay. Staff were very friendly and helpful. mealtimes were great fun! Food hot and plentiful and service cheerful! 2 minutes from beach and shops and bar/entertainment good. would stay again More

Thanking all the staff, on behalf of our over 50 club we had a brill time in September 2011. The waitresses were second to none and so very friendly and helpful at all times. The barstaff, Shelley and Liz joined in with all the fun. Very welcoming hotel where we hope to return. More

On checking reviews before coming on a coach trip with Just Go I wondered if I had made a mistake. What do people moan about? Staff were friendly, food was always hot and served quickly, not a huge selection but ok. Room was clean and serviced daily, bed comfortable and heard no noise when in room (37), a little tired... More

Food was allways cold tea cold. I was waiting by the reception to collect my room key and the manageress just looked at me and she just ignored me prodably because i complained the day before about the noice and i could not sleep in the nights due to a noice coming from the hotel. Bar staff was the hardest... More

As a Coach operator with 15 years experience of Tours/Hotels just beware.Mananger never introduced herself very unsociable and rude should take a leaf out of her staffs book as i felt sorry for them as they do try so hard and are so helpful and pleasant.Food terrible first night main was 2 slices of thin boiled ham(iceland variety) chips and... More

arrived here after a very long journey to find that the family was split into 3 rooms even thou our booking said 1 family room,room was ok but bed was uncomfortable,food not much to be desired.location was ok if you like to hear the trains.think we was the youngest staying there,often got the old guy down the corrider moaning about... More

Arrived at 5.10pm, reception closes at 5. Come on. Heavily tattoed and ear-ringed barman greeted me(when he could drag himself away from his mate). Then he wanted money upfront. Incredulous. Even more when he announced they only accept cash or cheque and that I couldn't pay with my debit card. My room was well appointed, but the bed linen had... More

Paignton is a good base for Torbay and this hotel was adequate for our needs. Nice room with bath and shower, excellent breakfast and very friendly, efficient staff. Would definitely stay again More

In Administration, is not something you wish to hear on arriving at a holiday hotel. But thats the situation and it is reflected in the food and restaurant service in the hotel. The rooms are dated, but kept clean by a competant housekeeping staff, towels changed and linen clean. Entertainment is fairly good and on most evenings. However the food... More