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The Imperial Hotel

Taw Vale Parade, Barnstaple EX32 8NB, England
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The Imperial Hotel
Ranked #1 of 7 hotels in Barnstaple
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180 reviews from our community

    Trip type
Traveller rating
    108
    41
    22
    4
    5
Date Rating
Chandlers Ford, Eastleigh
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

This our 4th time at the Imperial and it never fails to come up to our expectations. Staff are very helpful and friendly. The location is excellent for walking the Tarka trail. Bathrooms have been recently refurbished and are excellent, as was the food.

Was this review helpful? Yes 2
uk
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Excellent hotel with very friendly staff. lovely clean rooms with ensuite shower/bath , tea/coffee making facilities, flat screen tv with freeview etc . We had a very nice stay there & the hotel is situated very near the town centre with nice views of the river Taw. I would thoroughly recommend this hotel to anyone.

Was this review helpful? Yes 2
Devon,Great Britain
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 12 May 2013

I stayed at the Imperial Hotel with my Dad for 1 night. The staff are very friendly and helpful, they make sure you are ok at all times. The interior of the building is old styled and classic but at parts of the building could do with a refurbishment. e.g. The toilets. The service at the restaurant was good they... More

Was this review helpful? Yes 1
Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013

We have just enjoyed another fantastic stay at the Imperial. We love the friendly atmosphere, excellent food and very convenient location which is why we keep going back. We were not disappointed this time either. We received a complimentary upgrade to a bedroom overlooking the river. The room had recently been redecorated in a clever fusion of contemporary and established... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 7 May 2013

I'm only giving this an average rating rather than poor because in the end we received a night’s accommodation as compensation for our two day stay. The hotel is easy to find and the deluxe room was clean if not a little small. However, the main problem was that we could hear the guests above walking around and also somewhere... More

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BrendHotels, Hotel Director at The Imperial Hotel, responded to this review
8 May 2013

Thank you for taking the time to review your recent stay at The Imperial Hotel, Barnstaple. I am most disappointed to read your review, as there are many negative points which have made for a stay not enjoyable as it could have been. It is unfortunate that the bulk of your complaint is regarding the above noise which we could... More

South Gloucestershire
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 April 2013

We have stayed at the Imperial at least once a year for at least the last 12 years and have never had cause for complaint. This visit was different however as the room we were given was incredibly hot and the windows were either open fully or not at all, the fan was so noisy that didn't help the situation.... More

Was this review helpful? Yes 1
Exeter, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 13 April 2013

I would like to say that we have stayed in many Brend Hotels in the past and returned time and again ( Saunton Sands and The Victoria at Sidmouth) as we have found the service and hospitality to be superb however this was not the case at the Imperial Hotel although we have stayed here before I doubt we shall... More

Was this review helpful? Yes 2
BrendHotels, Hotel Director at The Imperial Hotel, responded to this review
13 April 2013

Many thanks for taking the time to review The Imperial Hotel, Barnstaple. It is most unfortunate to hear that your stay did not live up to your expectations. I feel it best not to publicly go in to detail after the way in which you voiced your complaint, however I would be more than happy to discuss it further via... More

Totnes, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013

Beautiful hotel. Concierge came out to greet us and offered to carry our luggage. Very on the ball staff. Room was well appointed, though there was no drinking water in the room which surprised me. The restaurant was lovely and the service was impeccable and the food delicious. Will definitely return.

Was this review helpful? Yes 1
CAMBERLEY
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 April 2013

As usual we check other Trip Advisors views before booking a hotel and this was no exception. The highly rated hotel did those reviewers justice and lived up to its reputation during our stay. We were welcomed very warmly and throughout treated as guests, where nothing was too much trouble. Our room was of good size, tastefully decorated and furnished.... More

Was this review helpful? Yes 1
Wellington Somerset England
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 25 March 2013

We have stayed in several Brend Hotels in the past which we have always enjoyed and were certainly not disappointed with the Imperial. There were views over the river Taw from our room and the hotel is very close to the shops and centre of Barnstaple. Parking is available at the front of the hotel and there is a large... More

Was this review helpful? Yes 1
BrendHotels, Hotel Director at The Imperial Hotel, responded to this review
11 April 2013

Thank you for taking the time to review your stay at The Imperial Hotel, Barnstaple and I am most pleased that you enjoyed your time with us, especially as you were celebrating your wedding anniversary. I am very pleased that you were happy with your room and that you felt our staff were polite, helpful & attentive. I would like... More

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Additional Information about The Imperial Hotel

Also Known As:
Imperial Hotel Barnstaple
The Imperial Hotel Barnstaple, Devon
Address: Taw Vale Parade, Barnstaple EX32 8NB, England
Phone Number:
Region: United Kingdom > England > Devon > Barnstaple
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Barnstaple
Price Range: €€
Official Description (provided by the hotel):
The elegant Imperial Hotel, Barnstaple, North Devon, is part of the prestigious Brend chain of West Country hotels. Overlooking the River Taw at the heart of the market town of Barnstaple, this exceptional four-star hotel combines old-style charm with the highest standards of comfort and service. Whether you're looking for a family holiday or a peaceful break, the Imperial is the place for superb service. The hotel is also a popular venue for conferences, banquets and weddings. ... more   less 
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The Imperial Hotel
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