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Thatched Cottage

3.0 of 5
16 Brookley Road | New Forest National Park, New Forest, Brockenhurst SO42 7RR , England
Hotel amenities
Thatched Cottage
Ranked #20 of 31 Brockenhurst B&B and Inns
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65 reviews from our community

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Date Rating
The Hague, The Netherlands
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

We stayed at the Thatched Cottage for 2 nights and had a room in the new part of the hotel. The room is good and the beds are very comfortable. Soft topping on a normal l;arge bed for 2 persons. We were in Beaulieu for the autojumble, so the hotel was full. The breakfast was fantastic. I am an expert... More

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manchester
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 May 2013 NEW

Booked this hotel on Laterooms recently for £70.00 with breakfast, reviews were mixed but it looked quaint & cosy and we thought we had found a gem; we were wrong. We arrived and were clearly not expected as they hadn't checked their emails. The room we were given in the main building was cold, they offered an extra heater but... More

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Chef M, Owner at Thatched Cottage, responded to this review
20 May 2013

Thank you for your comments and are of course disappointed you did not enjoy your short visit. We check our emails twice a day, your booking through laterooms only came to us 30min before you arrived and it is their policy to ensure that payment is taken on arrival, as we have no records or guarantees with these reservations. On... More

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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 April 2013 via mobile

Having researched many hotels in this area, The Thatched cottage seemed to be excellent value and it exceeded our expectations. The food and service was fantastic and the menu had an excellent choice for both dinner and breakfast. We ordered cocktails off menu that were made to a very high standard and the attention to detail was second to none.... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 March 2013

We stayed for 1 night, the accommodation is very cute and cosy, and you can tell a lot of thought has gone into making it so. The bed was a little small in the room we had but not enough to spoil the stay. The rooms in the new build are also close enough that you can hear each other.... More

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Portsmouth, United Kingdom
1 review
1 of 5 stars Reviewed 17 March 2013

Me and my sister were looking for a traditional country place to have afternoon tea for our mother's birthday. We thought the website for the thatched cottage was lovely and thought it would be the ideal location for the afternoon. I booked the afternoon tea a week in advance for 3 people at 2pm (the tea was served from 2-5pm).... More

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Chef M, Owner at Thatched Cottage, responded to this review
21 March 2013

Due to my personal bereavement of someone I greatly cared for I was not able to continue the day as usual, my apologies that we could not honour your reservation and would have called to inform you, however we did not have your contact number. We appreciate that we are a destination venue and it is not in our interest... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 March 2013

Went here for an evening meal. Six of us ate. Starters were a mixed bag, 'chilli jam' turned out to be sweet chilli dipping sauce from a bottle. Raw salad was good. Pate was shop bought and rolled in sesame seeds. Of the six main courses five were lukewarm or cold when they arrived at the table, despite the waiting... More

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Chef M, Owner at Thatched Cottage, responded to this review
5 March 2013

We are well rehearsed in exciding the needs of the most demanding clientele, however in this case we have little understanding when a unsatisfied customer exaggerate actual events. On your instruction we brought the minute steak up to the temperature thus melting the refrigerated black truffle butter. As your 9oz sirloin steak was entirely consumed we had presumed you were... More

London
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 25 February 2013

The old cottage is really quirky and the new building has been recently refurbished and the rooms are of a really high standard. (think it is still being done for some rooms). Breakfast was great, but sadly we didn't see the friendly service that was evident in most of the reviews......we found the breakfast service somewhat frustrating having to ask... More

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See 2 more reviews by 365dayholiday for Brockenhurst
Chef M, Owner at Thatched Cottage, responded to this review
5 March 2013

Thank you for your comments. We were glad to hear you enjoyed your visit. Some of our staff are relatively new and we have ensured that these receive additional training support. More

south wales
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 22 February 2013

The rooms are quirky and quaint. Owners were very friendly and could not do enough to help you. Breakfast was absolutely fantastic, possibly on of the beat that we have ever had. However please note that in the evening the dining room becomes a tapas bar and not a traditional restaurant.

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Chef M, Owner at Thatched Cottage, responded to this review
5 March 2013

We are delighted you enjoyed your breakfast experience and look forward to seeing to soon. More

Gatwick, United Kingdom
Top Contributor
61 reviews 61 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 February 2013

We booked in for a two night stay and was the very first people to stay in the Verbena as it had just been completely overhauled. This is a separate building to the main thatched cottage and is situated direct behind it. The room as you would expect after an overhaul was impeccable, in fact probably still needed one or... More

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Chef M, Owner at Thatched Cottage, responded to this review
5 March 2013

Thank you for your detailed comments, these are very helpful. We have instaled a noise reduction kit in room. More

Southwick, null, United Kingdom
1 review
5 of 5 stars Reviewed 1 February 2013

My partner and I have just spent 3 wonderful days at the cottage. We stayed in the Assam Bop room and it was lovely. Really comfortable bed and great toiletries in the ensuite bathroom. The breakfasts were the best we have ever had, even in the best hotels. Locally sourced bacon and sausages, fresh fruit and croissants and a great... More

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Thatched Cottage
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Additional Information about Thatched Cottage

Also Known As:
Thatched Cottage Hotel
Thatched Cottage Hotel Brockenhurst
Thatched Cottage Brockenhurst, New Forest
Address: 16 Brookley Road | New Forest National Park, New Forest, Brockenhurst SO42 7RR , England
Region: United Kingdom > England > South East England > Hampshire > New Forest > Brockenhurst
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Room Service Suites
Hotel Style:
Ranked #20 of 31 B&Bs / Inns in Brockenhurst
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A 400 year old thatched cottage and garden rooms situated in the village of Brockenhurst located in the heart of the New Forest National Park. Something really special, a cosy boutique hotel, A touch of luxury combined with a homely charm and quite romantic. Well equipped double rooms with all essentials, supported with friendly professional services. Our food is sourced locally using organic produce where ever possible. We offer a full breakfast served until 11am, light lunch, afternoon tea. In the evening we offer a large selection of great wines by the glass, as well as cocktails by candlelight along with intimate background music. ... more   less 
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