we stayed with premier inn metro centre last weekend as we were in newcastle for a concert at the arena. the staff were excellent - very friendly and helpful and the bedrooms very clean. well done!! we stayed at a travelodge in manchester last october which was ok but we wouldnt return. i'd definitely book again with premier inn however!... More

This was the first time I'd stayed at a Premier Inn. For service, friendliness, comfort, location (for Metro center and Hadrian's wall excursions or use bus to newcastle from a short walk away from the hotel) one would find difficulty in finding similar for the prce paid. One of the friendlisest and most helpful, welcoming arrivals I have experienced at... More

Stayed one overnight on way to Northumberland from Leeds. Arrived early than normal checking in time. Staff could not have been more helpful. (Why cant we give more than 5 stars) More

The room was clean and cozy the staff could not do enough for me because i am disabled. It was handy haveing the Taybarns restaurant next door. I was not sure if i should stay with you because we had a rotten meal on my birthday in DUNDEE and when i complained i got no where after spoiling my meal... More

Great value, very clean room and very friendly staff. The 2 ladies on reception couldn't have been more helpful and were very welcoming. Hotel itself was very clean and looked fresh inside. Ideally situated for visiting the Metro Centre as it's only a few minutes by car and has the restaurant next door (though we didn't use this). Only complaint... More

I oftern stay here through work. tonight unfortunatly i forgot to bring some bits with me, Suzanne on reception was brilliant and helped me out with the bit i needed cant ask for better service than that all the staff here are kind and helpful with lovely rooms and they always put your needs first! More

We have just returned from a two night stay here & were pleasantly surprised with the Premier Inn Metro Centre. The trip was a last minute decision & having tried to booked other hotels that we have stayed in the past (Hilton / Radisson), which were fully booked we opted for this hotel. Location is ideal for metro centre shopping... More

I stayed here with my wife and 15 year old son, so we had a family Room which was clean and comfortable. Like all teenage boys it was hard to wake him so no complaints about the bed. The Hotel was in a great spot to visit Newcastle in our case by car and also the Metro Centre. The Tay... More

We stayed here for one night in order to visit the Metro Centre the next day for Christmas shopping. Check in was good and the receptionist was very helpful explaining where everything was. Food/drink is served in Taybarns next door which isn't ideal as there were no comfy seats but we coped. There is a Frankie & Benny's, TGI close... More