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29 North Dr, Great Yarmouth NR30 4EW, England
Hotel amenities
Kensington Hotel
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Most recent review
4 of 5 stars Reviewed 11 June 2013
robert e Peterborough, United Kingdom
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98 reviews from our community

Traveller rating
    35
    26
    24
    10
    3
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Families
31
 
Couples
37
 
Solo
2
 
Business
6
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Peterborough, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 June 2013

we stayed at this hotel in January just got round to writing a review,the room was clean and tidy the breakfast was good the staff were pleasant .It was quite a walk into town not to bothered by that even though it was snowing , would stay there again

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OwnerMaria, Owner at Kensington Hotel, responded to this review
12 June 2013

Thank you so much for taking the time to write a review. I am so pleased that you enjoyed your stay and that the weather did not put you off. We are of course open all year and have some excellent discounted rates out of season so you might like to check us out again. We have many positive comments... More

burton on trent
2 of 5 stars Reviewed 9 June 2013

Staff were very good although a bit quick to ask for payment , breakfast was just passable , didnt eat in in the evening so cant comment on the dinner , but hope it was hotter than the breakfast , now to the room , booking form said we had booked a Superior Double Room with sea view , flat... More

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OwnerMaria, Owner at Kensington Hotel, responded to this review
12 June 2013

Thank you for taking the time to write a review your feedback is appreciated. I am extremely sorry that you were disappointed with your room as many guests find the views of the seafront extremely pleasing and unspoilt. Any issues which occur if reported to a member of staff are usually resolved quickly. We have a very high number of... More

Swaffham, United Kingdom
1 review
2 of 5 stars Reviewed 1 June 2013

We stayed here in may. Staff friendly quick to take money. Rooms old fashioned cobwebs and if you are unlucky enough to have ground floor room you will not sleep as you hear every footstep from upstairs. Booked for meal for 8pm still waiting at 9.40 and then informed oven as broken. Definitely not award winning breakfast was cold greasy.... More

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Mariavontrapp_11, Owner at Kensington Hotel, responded to this review
6 June 2013

Thank you for taking the time to write a response. We were extremely disappointed to hear that you did not enjoy your time at the Kensington. All of the hotel rooms are refreshed each year to maintain high standards. Housekeeping including high and low level deep cleans are done on a regular (daily and weekly basis) to ensure high standards.... More

Preesall, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 June 2013

Staff were all excellent and very polite and friendly. A bit disappointed as we found our room at the back overlooking the park rather than the sea but it was clean and of a reasonable size. Only problem was it had shower over bath which I was unable to use,being partially disabled (not hotels fault). Food was excellent, and plenty... More

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Mariavontrapp_11, Owner at Kensington Hotel, responded to this review
2 June 2013

Thank you for taking the time to write a review. We read all reviews in order to constantly monitor the quality of the service we provide. We have a wide range of rooms including ground floor and beautiful sea view rooms to cater for all needs depending on availability. We also have a lift to the first floor. I am... More

Nottingham, United Kingdom
1 review
3 of 5 stars Reviewed 27 May 2013

This hotel is absolutely not 4* , needs a complete overall, we had a short break out of season totally over priced. Booked a double room was given a family with 2 extra single beds in it,shower was broken, information vague, the heating comes on at stupid o'clock in the morning even when it's not needed and the pipes floor... More

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Mariavontrapp_11, Owner at Kensington Hotel, responded to this review
2 June 2013

Thank you for taking the time to write a review. May I take this opportunity to clarify that we are graded 4 star guest accommodation which is not the same as a 4 star hotel. As such we like to provide service and quality which is at the top end of 4 star guest accommodation. We have received a breakfast... More

Doncaster, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 18 May 2013

just arrived back from four days at the Kensington hotel, i have stayed at many hotels good and bad but this rates among the best if not the best i have stayed at, it's a family run hotel and nothing is too much trouble for them, it's spotlessly clean throughout and the food is all freshly cooked with the best... More

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Mariavontrapp_11, Owner at Kensington Hotel, responded to this review
2 June 2013

Thank you so much for taking the time to write such a lovely review. We have a really conscientious team at the Kensington who will go out of their way to ensure that everything is the best it can be. I am also really pleased that you enjoyed the food. Our chefs work closely with the local college to develop... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 May 2013

the staff was brill got are room down side had a bit of a smell went out and left a window open to air out the room got back still there spoke to the night manger he came up a smelt the room stright away gave us a bigger and better room could not fault the staff next day saw... More

Was this review helpful? Yes
OwnerMaria, Owner at Kensington Hotel, responded to this review
16 June 2013

Thank you for taking the time to write a review we always use reviews as a means to check the quality of the product. I am really pleased that you found the staff helpful. Many people comment on the fact that they exceed guest expectation particularly as we are guest accommodation not a hotel. The hotel has actually undergone major... More

Bedfordshire
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 10 May 2013

The Kensington Hotel is typical of an older seaside hotel. Overall, it's a bit tired, but would need huge investment to modernise. The room was comfortable and clean, and the staff were all very good. The menu and the food was very unimaginative-this didn't affect me much as I was only there for one night, but if I had stayed... More

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Eastcote
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 May 2013

Nice place right by the sea. Was good value even for a bank holiday weekend. Had a lovely breakfast in the morning. Only thing was the double bed in our room was two singles pushed together, didn't make for a great nights sleep.

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London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 7 May 2013

Came home bored one Friday night and booked this for Saturday night (20th April 2013) on the spur of the moment. Booked through booking.com. £49 for the double room for the night with breakfast. No complaints but it's advertised as a four star hotel and it's not it's a guest house. Cramped very narrow corridors and very compact rooms. Our... More

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Kensington Hotel
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Bay Carlton Hotel
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Great Yarmouth, Norfolk
3.5 of 5 stars 198 Reviews
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Additional Information about Kensington Hotel

Also Known As:
Kensington Hotel Great Yarmouth
Kensington Hotel Great Yarmouth, Norfolk
Address: 29 North Dr, Great Yarmouth NR30 4EW, England
Region: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Restaurant
Hotel Style:
Ranked #63 of 92 B&Bs / Inns in Great Yarmouth
Price Range:
Official Description (provided by the hotel):
Situated in one of the prettiest parts of the seafront overlooking the illuminated Venetian waterways and rock gardens, the Kensington with its stunning sea views is the ideal choice.Set in its own well kept grounds with ample parking, it is opposite the golden sandy beach. The Britannia Pier and the Golden Mile are only a short stroll away.Tastefully decorated in a traditional style, the Kensington has recently undergone a major refurbishment programme. All of the 26 bedrooms are individually designed and furnished to give maximum comfort and many have superb sea views. ... more   less 
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