Enjoyed stay made to feel welcome our room was basic but clean and lovely clean bedding and towels food was good but a lot needs to inprove in staff training no tea spoons,serving spoons,no water when we did get some meal was over staff didt seem to no what they doing entertainment was good would visit again if better staff... More

room warm and comfortable,bed great,good view over river and really helpful and friendly bar and reception staff,DOWNSIDE,although the food was good the waiting staff did not have a clue and we had to ask for cups for the tea,butter for the toast and glasses to pour the juice in to,and when you are made to wait while a waitress continues... More

We stayed at the Star on a Skills weekend. Although some of the rooms have been upgraded, ours hadn't, and had no heating and the beds were very hard and very creaky. The owner would have been better to spend money on upgrading all the rooms to the same standard rather than extending the downstairs bar so that they could... More

Tiny rooms with such unhelpfull staff. Never again! More

Don't bother to try and book! E-mail enquiries were not answered and on phoning the owner, if it was she, obviously did not want our business. Very unaccommodating to any specific requests and downright rude towards the end of the conversation. Will not be trying to stay there again. More

Our company use to use this hotel 5 years ago, it was ropey then thats why we moved our business. Being told this year it was being refurbished, i gave it another chance. Dont bother they have refurbished about 8 rooms and you will not get one of those. I had a room with an old tv with 4 channels,... More

Hmmm - could do with a lick of paint, a makeover in general and a new boiler! We were only supplied one towel between the two of us, however, as the shower was freezing cold, only one of us managed to brave it, so only the one was needed after all! Maybe that's their money saving plan?! It's a real... More

the hotel is a great place friendly staff young lady on reception was really great food was fantastic freshly cooked and hot and the restaurant really comfy yes it is a old place but you can see that they are spending money on it and i am sure it will become one of the best hotels in great yarmouth just... More

we ended up in the honeymoon suite believe me if it was my wedding night i would of cried!!! stained carpet, holes in the walls, very tatty indeed. breakfast was a joke we waited over an hour for our food. we had to find our own butter for our toast which was crusts of bread!!, no side plates no spoons... More