stayed there 23rd jan ask for a room on a low floor as i have lung diseise and find it difficult to climb stairs cant use the lift as i have panic attacks i was given a room on 2nd floor room which they said was twin more like single you couldent swing a cat in it floorboards creaked every... More

We paid £234.00 far to much when other people only payed £139.00 for the saame holiday/ same hotel/same time off year.Yes we where a group of 40 no discount.And had to pay £ 10.00 fuel supliment discusting keith skegness. More

Coach: as good as it gets. Comfortable, and smoothly driven. Accommodation: A lack of hot water for one day is unlucky; for two days is negligent; for three days is unforgivable. Even days four and five were sporadic. "It's getting there" was the only update available. Normal service would have earned an extra mark. Bedrooms were wholly adequate. Dated, but... More

Great food..Great Entertainment..Great staff..great room..we also met some new and lovely people at this great hotel..we raise a glass to tony the barman for his patience and customer care..and to mike our tour driver for going the extra mile.! Thankyou shearings and the carlton hotel for a great holiday it was our 1st but definitly wont be our last..!!! More

This was booked as a cheap little weekend £79 each for a friday to monday break, we stayed from 9/12/11 to 12/12/11 and had a great time. It was great value for money with plenty of choice for all the meals,we had a 3 course evening meal friday,with entertainment in the basement bar if you wanted it there was bingo... More

Just got back from our second Shearings All Inclusive break at this hotel, The food was lovely, and the entertainment was great, we met some lovely people, we had a great time. Tony the barman was extremely friendly, and the resturant staff were nice, although a little bit overworked. We stayed in room 5 it was very small but lovely... More

just had an all inclusive mid week break to this hotel.the Entertainment was brilliant the singers comedians & magician..staff were outstanding.. value for money.definitly will be back More

We stayed at the Carlton because they had a sign outside advertising superior rooms with larger beds with other extras. We were given room 117 which had a 4ft 6in bed, horrible pillows, lumpy duvet and not very good bedding. A toilet that was overflowing from the cistern like Niagara Falls, a basin with the plug not working, and a... More

having stayed in 4 Bay Hotels, in various parts of the country, I have to say that Bay Carlton is by far the best. The rooms and corridors upstairs are a bit old fashioned but they are very clean and very comfortable. Downstairs is lovely. The food was good with a wide choice and even a glass of wine with... More